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IMC licensing - can't add device while i have enough licenses

 
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VinceJes
Occasional Contributor

IMC licensing - can't add device while i have enough licenses

Hello,

I have an issue regarding HPE IMC licensing.

Recently i purschased new licenses to increase from 350 to 500 device.

Today when i want to add the 351 device but i have an error.

Any idea?

HPE-IMC_ERROR.png

HPE-IMC_LICENSE.png

4 REPLIES 4
LindsayHill
Honored Contributor

Re: IMC licensing - can't add device while i have enough licenses

After you applied the new license, did it show the new maximum count?

You will probably need to log a support case, as they are the only ones who can fix licenses.

VinceJes
Occasional Contributor

Re: IMC licensing - can't add device while i have enough licenses

Hello,

yes this is what i show in the capture.

jmpk
HPE Pro

Re: IMC licensing - can't add device while i have enough licenses

Hello ,

Please log a support case with HPE , they have licensing team who helps you to fix this issue.

Thanks,
JMPK
VinceJes
Occasional Contributor
Solution

Re: IMC licensing - can't add device while i have enough licenses

After a complet reboot of IMC application throught the DMA: problem solved.