IMC topology disconnects

[AspectHardtail]

Hi

After about 30 seconds the network topology page closes and issues the following message

The connection is disconnected. Please open the topology again.

I get this message regardless of the browser, apart from IE which wont open IMC at all.

I'll be glad to hear any suggestions on how to resolve this please

Thanks

[johnk3r]

Hello !

Which version of IMC?

[AspectHardtail]

Sorry, I should have said

iMC PLAT 7.1 (E0303)

Thanks

[AspectHardtail]

Just me with this problem then?

This is a very expensive product with one of the main features useless to us? Do we get a refund?

[NeilR]

I get the same problem. 7.1 E0303P13

Not consistent or predicatable either.

And yes frustrating that for such a capable and expensive product that it has these collection of small issues. But the usefulness and power of it when its configured properly and working still makes it worth owning.

And with each update things will be....different

[LindsayHill]

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@AspectHardtail wrote:

This is a very expensive product with one of the main features useless to us? Do we get a refund? 

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Have you logged a support case about it?