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IMC topology disconnects

IMC topology disconnects

 

Hi

 

After about 30 seconds the network topology page closes and issues the following message

 

The connection is disconnected. Please open the topology again.

 

I get this message regardless of the browser, apart from IE which wont open IMC at all.

 

I'll be glad to hear any suggestions on how to resolve this please

 

Thanks

5 REPLIES
johnk3r
Respected Contributor

Re: IMC topology disconnects

Hello !

Which version of IMC?

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ATP FLEXNETWORK V3 | ACSA

Re: IMC topology disconnects

Sorry, I should have said

 

 

iMC PLAT 7.1 (E0303)

 

Thanks

Re: IMC topology disconnects

Just me with this problem then?

 

This is a very expensive product with one of the main features useless to us? Do we get a refund?

 

 

 

NeilR
Respected Contributor

Re: IMC topology disconnects

I get the same problem. 7.1 E0303P13

 

Not consistent or predicatable either.

 

And yes frustrating that for such a capable and expensive product that it has these collection of small issues. But the usefulness and power of it when its configured properly and working still makes it worth owning.

 

And with each update things will be....different

LindsayHill
Honored Contributor

Re: IMC topology disconnects


AspectHardtail wrote:

 

This is a very expensive product with one of the main features useless to us? Do we get a refund? 


Have you logged a support case about it?