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05-30-2017 07:19 AM
05-30-2017 07:19 AM
Is anyone using the Service Operations Manager module?
Hi everyone,
We are shopping around for a new ticketing system and I saw that there is an IMC module called Service Operations Manager. I'm a big fan of IMC and I can see the value of pooling data from the IMC platform and the end user service requests. However, I haven't found much information about Service Operations Manager aside from HPE's marketing material.
Have any of you used this? What was your impression of it? Pros/Cons? Can you point me to where I can find more info about it?
Thanks guys!
-D
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06-12-2017 07:03 AM
06-12-2017 07:03 AM
Re: Is anyone using the Service Operations Manager module?
I haven't use it up to now, but you can try and test based on the SOM Administrator Guide, find it here.