JSERVER stopped after upgrade to E0705P10

[LVIT]

Hi guys,

after upgrading to E0705P10 jserver process not starting. jmx.password permission already checked, only Administrators group present in Security tab.

Have you an idea about this problem please ?

[jguse · Accepted solution]

Hello,

Only E0703 was affected by that issue with jmx.password, so that can't be it. Recently I've seen a few situations on different versions where it seems that iMC tried to update the iMC\client\conf\server.xml file, but after failing to do so (for example due to the user uploading an invalid HTTPS certificate file on the web interface), the file gets blanked out, and this causes jserver to fail on startup.

Can you please check if that file is blank or not?

If it's blank, you can find an original to replace it with in iMC\deploy\components\iMC-PLAT\V700R001B06D027\client\client.zip (the V700R001B06D027 text would be referring to the E0705 version - you could also find it in one of the newer/older version folders). Open that client.zip archive and under client\conf you can find server.xml. Restart iMC afterwards and jserver should now start.

Note that if you use your own HTTPS Certificate, you should manually edit the server.xml file and replace the path to the keystore and keystore password as needed (keystoreFile=, KeystorePath=) in there before you restart iMC.

[LVIT]

Yes, file server.xml appears blank and I replaced it with one from iMC\deploy\components\iMC-PLAT\V700R001B06D027SP10 folder. After iMC restart jserver process started up successfully. My thanks and appreciation.

Best regards,
Maksims