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12-19-2017 02:11 AM
12-19-2017 02:11 AM
Hello, what is the best way to monitor a windows service using iMC?
For example if the spooler service stops I'd like an alert to tell me it has stopped.
Thanks,
Gary
Solved! Go to Solution.
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12-19-2017 06:56 AM
12-19-2017 06:56 AM
Re: Monitoring Windows Services with iMC
Hello Gary,
you can use IMC APM for this
best regards,
Michaela
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12-20-2017 01:20 AM - edited 12-20-2017 01:21 AM
12-20-2017 01:20 AM - edited 12-20-2017 01:21 AM
Re: Monitoring Windows Services with iMC
Thank you Michaela, I have now managed to monitor the process however when i stop the service I do not get an alarm. Do you know if theres a way to do this?
Gary
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12-20-2017 02:27 AM
12-20-2017 02:27 AM
SolutionHi Gary,
in case you are using APM, you need to do the following:
1)check in Traps to Alarm, if the IMC-APM rule is enabled (for a fresh 7.3 installations it is disabled by default)Note: after you have enabled it, you need to restart imcapmedm, imfaultdm and apmserver processes
2) setup the Threshold for Serverice state
go to: Application Manager => Configuration => Threshold Management
here click Add Threshold
choose Windows for Application Type
Windows Service State for index
Running for the first Threshold
Trigger Times: 1
Stopped for the second Threshold
Trigger Times 1
press ok.
Now you have setup the global settings (please do not enable it., you should enable it for the service you want to monitor)
to do this. click on the Windows APM Monitor, to display it.
When you now go to Services in this page, you see the threshold config button (State)
When you click on it, the global settings, you have setup will be displayed, change this to custom and enable the second Threshold (the one with Stopped)
press ok
now you should see an Alarm, whenever this service is in the state Stopped (depends on the polling intervall, when it is displayed)
Note: this is only working properly, if the windows APM Monitor is done with WMI (not snmp)
I really would have liked to attach a document with screenshots, but I do not know how
best regards,
Michaela
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12-20-2017 02:54 AM
12-20-2017 02:54 AM
Re: Monitoring Windows Services with iMC
That has worked absolutely perfectly thank you very much!