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Submit New Case in hpesc portal

Prasad BS
Occasional Contributor

Submit New Case in hpesc portal

Hi Team,

As we need to use www.hpe.com/support/hpesc. to log a case going forward from May 2nd. I have set up my profile by adding the SAIDs and SAR that we support.

But , from the Case drop down menu , i'm not seeing any link to open a new case or submit a new case.

Please let us know.

Thanks
Prasad

1 REPLY
ricmarques
Occasional Advisor

Re: Submit New Case in hpesc portal

Hi Prasad,

I'm only another HP / HPE Customer, but I believe that you're looking for the "Submit a case" web page - https://h20565.www2.hpe.com/portal/site/hpsc/scm/submitCase - that is available in the "Support Case Manager" - https://h20565.www2.hpe.com/portal/site/hpsc/public/scm/home - of the "Hewlett Packard Enterprise Support Center" - https://h20565.www2.hpe.com/portal/site/hpsc/public

I hope that helps you :-)

Cheers,
Ricardo Dias Marques
Twitter username: ricmarques