TFTP error witch configuration backup of 3COM XRN-Fabric

[JanGierveld]

Dear Forum,

We have different types of switches in our enviroment including some 3COM Superstack XRN-Fabric stacks.
HPE IMC does a good job backing up the switch configurations every week. Recently i noticed that one XRN-Fabric stack isn't able to backup (anymore?). The stack consists of the following switches;

Unit 1
First mac address : 20fd-f1b4-b500
Product serial number: 9KVFDXSB4B500
Product 3C number : 3CR17162-91
Unit 2
First mac address : 20fd-f1b4-a140
Product serial number: 9KVFDXSB4A140
Product 3C number : 3CR17162-91
Unit 3
First mac address : 20fd-f196-1c40
Product serial number: 9KWFDYS961C40
Product 3C number : 3CR17171-91

The errors i see in the IMC tftp log;

2020-03-23 11:19:55.795 [INFO (0)] [THREAD(5180)] [TFTP::handleWRQ] Begin to transfer file: startup_2964686062_3.cfg from: 10.201.208.96 to tftpserver
2020-03-23 11:19:55.826 [WARNING (0)] [THREAD(5268)] [TFTPService::handle_input] Repeate connection,ip=10.201.208.96,port=5821
2020-03-23 11:19:55.890 [INFO (0)] [THREAD(4876)] [TFTP::handleData()] Finished to transfer file: startup_2964686062_3.cfg
2020-03-23 11:19:55.890 [INFO (0)] [THREAD(4876)] [TFTP::closeSocket] closed socket and remove_handler!
2020-03-23 11:20:05.754 [WARNING (0)] [THREAD(6568)] [TFTPService::handle_input] Repeate connection,ip=10.201.208.96,port=5820
2020-03-23 11:20:05.820 [WARNING (0)] [THREAD(5240)] [TFTPService::handle_input] Repeate connection,ip=10.201.208.96,port=5821
2020-03-23 11:20:15.755 [WARNING (0)] [THREAD(5244)] [TFTPService::handle_input] Repeate connection,ip=10.201.208.96,port=5820
2020-03-23 11:20:15.821 [WARNING (0)] [THREAD(5228)] [TFTPService::handle_input] Repeate connection,ip=10.201.208.96,port=5821
2020-03-23 11:20:25.756 [WARNING (0)] [THREAD(6788)] [TFTPService::handle_input] Repeate connection,ip=10.201.208.96,port=5820
2020-03-23 11:20:25.822 [WARNING (0)] [THREAD(5268)] [TFTPService::handle_input] Repeate connection,ip=10.201.208.96,port=5821
2020-03-23 11:20:35.760 [WARNING (0)] [THREAD(5204)] [TFTPService::handle_input] Repeate connection,ip=10.201.208.96,port=5820
2020-03-23 11:20:35.825 [WARNING (0)] [THREAD(5180)] [TFTPService::handle_input] Repeate connection,ip=10.201.208.96,port=5821
2020-03-23 11:20:45.759 [WARNING (0)] [THREAD(5236)] [TFTPService::handle_input] Repeate connection,ip=10.201.208.96,port=5820
2020-03-23 11:20:45.827 [WARNING (0)] [THREAD(4876)] [TFTPService::handle_input] Repeate connection,ip=10.201.208.96,port=5821
2020-03-23 11:20:55.758 [WARNING (0)] [THREAD(6568)] [TFTPService::handle_input] Repeate connection,ip=10.201.208.96,port=5820
2020-03-23 11:20:55.828 [WARNING (0)] [THREAD(5240)] [TFTPService::handle_input] Repeate connection,ip=10.201.208.96,port=5821
2020-03-23 11:21:05.759 [WARNING (0)] [THREAD(5244)] [TFTPService::handle_input] Repeate connection,ip=10.201.208.96,port=5820
2020-03-23 11:21:05.830 [WARNING (0)] [THREAD(5228)] [TFTPService::handle_input] Repeate connection,ip=10.201.208.96,port=5821
2020-03-23 11:21:15.760 [WARNING (0)] [THREAD(6788)] [TFTPService::handle_input] Repeate connection,ip=10.201.208.96,port=5820
2020-03-23 11:21:15.830 [WARNING (0)] [THREAD(5268)] [TFTPService::handle_input] Repeate connection,ip=10.201.208.96,port=5821
2020-03-23 11:21:25.762 [WARNING (0)] [THREAD(5204)] [TFTPService::handle_input] Repeate connection,ip=10.201.208.96,port=5820
2020-03-23 11:21:25.832 [WARNING (0)] [THREAD(5180)] [TFTPService::handle_input] Repeate connection,ip=10.201.208.96,port=5821

So one config file is succesfully transferred and the rest times out.
Other XRN-Stacks with a similar buildups have no problems backing up the config to the IMC TFTP server.

The strange thing is that i can manualy backup the configs to another TFTP server. When i try to do the same action to the IMC TFTP server, i get the error as seen below;

<SW-DTC-001>backup fabric current-configuration to 172.20.11.68 SW-DTC-001.cfg
Backup current configuration to 172.20.11.68. Please wait... <-- Other TFTP server
File will be transferred in binary mode.
Sending file to remote tftp server. Please wait...
TFTP: 12996 bytes sent in 0 second(s).
File uploaded successfully.

Unit 1: Backup current configuration finished!
Unit 2: Backup current configuration finished!
Unit 3: Backup current configuration finished!

<SW-DTC-001>backup fabric current-configuration to 172.20.1.4 SW-DTC-001.cfg
Backup current configuration to 172.20.1.4. Please wait... <-- IMC TFTP Server
File will be transferred in binary mode.
Sending file to remote tftp server. Please wait...

Can't connect to the remote host.
Unit 1: Backup current configuration failed, TFTP error!
Unit 2: Backup current configuration failed, TFTP error!
Unit 3: Backup current configuration finished!

Has somebody experienced this behaviour before and is there a solution to the problem?

Thanks in advance

Jan Gierveld

[parnassus]

Is your XRN Fabric (10.201.208.96) correctly routed to (do a Ping test) to the HPE IMC TFTP Server (172.20.1.4) and viceversa?

[jmpk]

Hello,

Please try for manual backup in IMC for this device 10.201.208.96 and check the result. If manual backup success means once again try for automatic backup  then please share imccfgbakdm log file 

[JanGierveld]

Yes the XRN-Fabric (10.201.100.96) is correctly routed. I can ping the IMC Server on IP address 172.20.1.4 and vice-versa.

From XRN-Fabric to IMC TFTP

<SW-DTC-001>ping 172.20.1.4
PING 172.20.1.4: 56 data bytes, press CTRL_C to break
Reply from 172.20.1.4: bytes=56 Sequence=1 ttl=125 time=65 ms
Reply from 172.20.1.4: bytes=56 Sequence=2 ttl=125 time=17 ms
Reply from 172.20.1.4: bytes=56 Sequence=3 ttl=125 time=11 ms
Reply from 172.20.1.4: bytes=56 Sequence=4 ttl=125 time=12 ms
Reply from 172.20.1.4: bytes=56 Sequence=5 ttl=125 time=17 ms

--- 172.20.1.4 ping statistics ---
5 packet(s) transmitted
5 packet(s) received
0.00% packet loss
round-trip min/avg/max = 11/24/65 ms

From IMC to Switch

Pinging 10.201.100.96 with 32 bytes of data:
Reply from 10.201.100.96: bytes=32 time=1ms TTL=127
Reply from 10.201.100.96: bytes=32 time<1ms TTL=127
Reply from 10.201.100.96: bytes=32 time<1ms TTL=127
Reply from 10.201.100.96: bytes=32 time<1ms TTL=127

Ping statistics for 10.201.100.96:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 1ms, Average = 0ms

So no routing issues here.

[JanGierveld]

Hello,

A manual backup as well as an automated backup fails with the same errors in the tftp error log:

2020-03-23 11:20:05.754 [WARNING (0)] [THREAD(6568)] [TFTPService::handle_input] Repeate connection,ip=10.201.208.96,port=5820
2020-03-23 11:20:05.820 [WARNING (0)] [THREAD(5240)] [TFTPService::handle_input] Repeate connection,ip=10.201.208.96,port=5821
2020-03-23 11:20:15.755 [WARNING (0)] [THREAD(5244)] [TFTPService::handle_input] Repeate connection,ip=10.201.208.96,port=5820
2020-03-23 11:20:15.821 [WARNING (0)] [THREAD(5228)] [TFTPService::handle_input] Repeate connection,ip=10.201.208.96,port=5821

In the imccfgbakdm log file is see the following (With manual and automatic backups);

2020-03-21 08:31:55.809 [WARNING (102)] [THREAD(10160)] [qvdm::QvGetConfItem] Fail to get item[thirdpart_scripts] in file[C:\Program Files\iMC\server\bin\..\..\server\conf\qvdm.conf].
2020-03-21 08:31:55.810 [ERROR (1)] [THREAD(10160)] [imcdm::decryptString()] Failed to decryptStringAes.
2020-03-21 08:31:55.811 [INFO (0)] [THREAD(10160)] [CFileTransferTask::transferFileEx] Device ip: 10.201.208.98 begins to transfer file , transfer protocol: TRANSFER_PROTOCOL_CONFIG_MIB_3COM , ActionType: 1 ,(ACTION_TYPE_COLLECT = 1,DOWNLOAD = 2,REBOOT = 3,SAVECURRCFG = 4,COLLECT_THIRDPART = 5, DOWNLOAD_THIRDPART = 6,DOWNLOAD_WITHOUT_CHECK = 7) ,iFileType: 2 ,(FILE_TYPE_STARTUP= 1,FILE_TYPE_RUNNING = 2,FILE_TYPE_BIN= 3)
2020-03-21 08:31:55.954 [INFO (0)] [THREAD(10160)] [C3ComSysManTableImp::isXrnDevice()] is statck dev,fabric type = 3.
2020-03-21 08:33:52.089 [INFO (0)] [THREAD(10160)] [CFileTransferTask::transferFileEx] File transfer result Code 11 ,Device ip: 10.201.208.98 , transfer protocol: TRANSFER_PROTOCOL_CONFIG_MIB_3COM , ActionType: 1 ,(ACTION_TYPE_COLLECT = 1,DOWNLOAD = 2,REBOOT = 3,SAVECURRCFG = 4,COLLECT_THIRDPART = 5, DOWNLOAD_THIRDPART = 6,DOWNLOAD_WITHOUT_CHECK = 7) ,iFileType: 2 ,(FILE_TYPE_STARTUP= 1,FILE_TYPE_RUNNING = 2,FILE_TYPE_BIN= 3)
2020-03-21 08:33:53.090 [WARNING (102)] [THREAD(10160)] [qvdm::QvGetConfItem] Fail to get item[thirdpart_scripts] in file[C:\Program Files\iMC\server\bin\..\..\server\conf\qvdm.conf].
2020-03-21 08:33:53.092 [ERROR (1)] [THREAD(10160)] [imcdm::decryptString()] Failed to decryptStringAes.
2020-03-21 08:33:53.093 [INFO (0)] [THREAD(10160)] [CFileTransferTask::transferFileEx] Device ip: 10.201.208.98 begins to transfer file , transfer protocol: TRANSFER_PROTOCOL_CONFIG_MIB_3COM , ActionType: 1 ,(ACTION_TYPE_COLLECT = 1,DOWNLOAD = 2,REBOOT = 3,SAVECURRCFG = 4,COLLECT_THIRDPART = 5, DOWNLOAD_THIRDPART = 6,DOWNLOAD_WITHOUT_CHECK = 7) ,iFileType: 1 ,(FILE_TYPE_STARTUP= 1,FILE_TYPE_RUNNING = 2,FILE_TYPE_BIN= 3)
2020-03-21 08:33:53.217 [INFO (0)] [THREAD(10160)] [C3ComSysManTableImp::isXrnDevice()] is statck dev,fabric type = 3.
2020-03-21 08:35:45.615 [INFO (0)] [THREAD(10160)] [CFileTransferTask::transferFileEx] File transfer result Code 11 ,Device ip: 10.201.208.98 , transfer protocol: TRANSFER_PROTOCOL_CONFIG_MIB_3COM , ActionType: 1 ,(ACTION_TYPE_COLLECT = 1,DOWNLOAD = 2,REBOOT = 3,SAVECURRCFG = 4,COLLECT_THIRDPART = 5, DOWNLOAD_THIRDPART = 6,DOWNLOAD_WITHOUT_CHECK = 7) ,iFileType: 1 ,(FILE_TYPE_STARTUP= 1,FILE_TYPE_RUNNING = 2,FILE_TYPE_BIN= 3)
2020-03-21 08:35:46.616 [INFO (0)] [THREAD(10200)] [CCfgFileRestoreTask::processBackupTransferTaskResult()]Process backup transfer task result: { -- SEQUENCE --
result { -- SEQUENCE --
operStep 'ff'H --
,
result '00'H --
,
stepDetail ''H -- "" --
}
,
devID '00cf'H --
,
strSession ''H -- "" --,
devDescr '53572d4454432d3030332831302e3230312e3230382e393829'H -- "SW-DTC-003(10.201.208.98)" --,
transferResultList { -- AsnDevFileTransferResultSeqOf SEQUENCE OF AsnTransferCfgFileResult
{ -- SEQUENCE --
resultList { -- AsnCfgBakOprResultList SEQUENCE OF AsnCfgBakOprResult
{ -- SEQUENCE --
operStep '00'H --
,
result '17d7'H --
,
stepDetail ''H -- "" --
}
}
,
fileType '00'H --
,
cfgFileID '0c8c'H --
,
hostFileName '72756e6e696e675f323936323835373236322e636667'H -- "running_2962857262.cfg" --,
devFileNamePath '31302e3230312e3230382e39385f72756e6e696e675f32303230303332313038333135352e636667'H -- "10.201.208.98_running_20200321083155.cfg" --
}
{ -- SEQUENCE --
resultList { -- AsnCfgBakOprResultList SEQUENCE OF AsnCfgBakOprResult
{ -- SEQUENCE --
operStep '00'H --
,
result '17d7'H --
,
stepDetail ''H -- "" --
}
}
,
fileType '01'H --
,
cfgFileID '0c8d'H --
,
hostFileName '737461727475705f323936323835383434322e636667'H -- "startup_2962858442.cfg" --,
devFileNamePath '31302e3230312e3230382e39385f737461727475705f32303230303332313038333335332e636667'H -- "10.201.208.98_startup_20200321083353.cfg" --
}
}

}

2020-03-21 08:35:46.741 [WARNING (2023)] [THREAD(10200)] [CScriptTool::getDevAdapterNameFromDB()] reader no data, sql: select vendor_name,adapter_name,error_code from tbl_dev_adapter where component_name = 'ICC' and dev_id = 207 and adapter_type = 1
2020-03-21 08:35:46.741 [INFO (0)] [THREAD(10200)] [CComponentAdapter::parseVendorAdapter()] Begin to parse ...
2020-03-21 08:35:46.742 [INFO (0)] [THREAD(10200)] [CComponentAdapter::parseVendorAdapter()] Finished to parse!
2020-03-21 08:35:46.744 [WARNING (2001)] [THREAD(10200)] [CComponentAdapter::getSupportAdapter()] Device Vrp can not match,devID=207,devSeries=3ComS5500,devVRPVer=3ComV3,devReleaseNo=03.02s168ep22,devCategoryID=1
2020-03-21 08:35:46.744 [WARNING (18)] [THREAD(10200)] [CComponentAdapter::discoverDeviceAdapter()] fail to call getSupportAdapter(),devID=207
2020-03-21 08:35:46.768 [ERROR (18)] [THREAD(10200)] [CComponentAdapter::getDevAdapterName()] fail to call discoverDeviceAdapter()
2020-03-21 08:35:46.768 [ERROR (18)] [THREAD(10200)] [CComponentAdapter::isDevSupportServiceAction()] fail to call getDevAdapterName().DevID=207,ServiceName = ConfigBackup
2020-03-21 08:35:46.768 [WARNING (2023)] [THREAD(10200)] [CScriptTool::getDevAdapterNameFromDB()] reader no data, sql: select vendor_name,adapter_name,error_code from tbl_dev_adapter where component_name = 'ICC' and dev_id = 207 and adapter_type = 0
2020-03-21 08:35:46.769 [INFO (0)] [THREAD(10200)] [CComponentAdapter::parseVendorAdapter()] Begin to parse ...
2020-03-21 08:35:46.769 [INFO (0)] [THREAD(10200)] [CComponentAdapter::parseVendorAdapter]Vendor existed in memory.Do not need to parse again.vendor name = 3Com
2020-03-21 08:35:46.778 [INFO (0)] [THREAD(10200)] [CComponentAdapter::isDevSupportServiceAction] dev_id: 207, adapter_name: H3COEMCommon

[JanGierveld]

2020-03-21 08:48:15.879 [WARNING (102)] [THREAD(10144)] [qvdm::QvGetConfItem] Fail to get item[thirdpart_scripts] in file[C:\Program Files\iMC\server\bin\..\..\server\conf\qvdm.conf].
2020-03-21 08:48:15.880 [ERROR (1)] [THREAD(10144)] [imcdm::decryptString()] Failed to decryptStringAes.
2020-03-21 08:48:15.881 [INFO (0)] [THREAD(10144)] [CFileTransferTask::transferFileEx] Device ip: 10.201.208.106 begins to transfer file , transfer protocol: TRANSFER_PROTOCOL_CONFIG_MIB_3COM , ActionType: 1 ,(ACTION_TYPE_COLLECT = 1,DOWNLOAD = 2,REBOOT = 3,SAVECURRCFG = 4,COLLECT_THIRDPART = 5, DOWNLOAD_THIRDPART = 6,DOWNLOAD_WITHOUT_CHECK = 7) ,iFileType: 2 ,(FILE_TYPE_STARTUP= 1,FILE_TYPE_RUNNING = 2,FILE_TYPE_BIN= 3)
2020-03-21 08:48:16.853 [INFO (0)] [THREAD(10144)] [C3ComSysManTableImp::isXrnDevice()] is statck dev,fabric type = 3.
2020-03-21 08:48:21.754 [INFO (0)] [THREAD(10144)] [CFileTransferTask::transferFileEx] File transfer result Code 0 ,Device ip: 10.201.208.106 , transfer protocol: TRANSFER_PROTOCOL_CONFIG_MIB_3COM , ActionType: 1 ,(ACTION_TYPE_COLLECT = 1,DOWNLOAD = 2,REBOOT = 3,SAVECURRCFG = 4,COLLECT_THIRDPART = 5, DOWNLOAD_THIRDPART = 6,DOWNLOAD_WITHOUT_CHECK = 7) ,iFileType: 2 ,(FILE_TYPE_STARTUP= 1,FILE_TYPE_RUNNING = 2,FILE_TYPE_BIN= 3)
2020-03-21 08:48:22.755 [WARNING (102)] [THREAD(10144)] [qvdm::QvGetConfItem] Fail to get item[thirdpart_scripts] in file[C:\Program Files\iMC\server\bin\..\..\server\conf\qvdm.conf].
2020-03-21 08:48:22.756 [ERROR (1)] [THREAD(10144)] [imcdm::decryptString()] Failed to decryptStringAes.
2020-03-21 08:48:22.756 [INFO (0)] [THREAD(10144)] [CFileTransferTask::transferFileEx] Device ip: 10.201.208.106 begins to transfer file , transfer protocol: TRANSFER_PROTOCOL_CONFIG_MIB_3COM , ActionType: 1 ,(ACTION_TYPE_COLLECT = 1,DOWNLOAD = 2,REBOOT = 3,SAVECURRCFG = 4,COLLECT_THIRDPART = 5, DOWNLOAD_THIRDPART = 6,DOWNLOAD_WITHOUT_CHECK = 7) ,iFileType: 1 ,(FILE_TYPE_STARTUP= 1,FILE_TYPE_RUNNING = 2,FILE_TYPE_BIN= 3)
2020-03-21 08:48:22.860 [INFO (0)] [THREAD(10144)] [C3ComSysManTableImp::isXrnDevice()] is statck dev,fabric type = 3.
2020-03-21 08:48:34.901 [INFO (0)] [THREAD(10144)] [CFileTransferTask::transferFileEx] File transfer result Code 0 ,Device ip: 10.201.208.106 , transfer protocol: TRANSFER_PROTOCOL_CONFIG_MIB_3COM , ActionType: 1 ,(ACTION_TYPE_COLLECT = 1,DOWNLOAD = 2,REBOOT = 3,SAVECURRCFG = 4,COLLECT_THIRDPART = 5, DOWNLOAD_THIRDPART = 6,DOWNLOAD_WITHOUT_CHECK = 7) ,iFileType: 1 ,(FILE_TYPE_STARTUP= 1,FILE_TYPE_RUNNING = 2,FILE_TYPE_BIN= 3)
2020-03-21 08:48:35.902 [INFO (0)] [THREAD(10212)] [CCfgFileRestoreTask::processBackupTransferTaskResult()]Process backup transfer task result: { -- SEQUENCE --
result { -- SEQUENCE --
operStep 'ff'H --
,
result '00'H --
,
stepDetail ''H -- "" --
}
,
devID '00d7'H --
,
strSession ''H -- "" --,
devDescr '53572d4454432d3031312831302e3230312e3230382e31303629'H -- "SW-DTC-011(10.201.208.106)" --,
transferResultList { -- AsnDevFileTransferResultSeqOf SEQUENCE OF AsnTransferCfgFileResult
{ -- SEQUENCE --
resultList { -- AsnCfgBakOprResultList SEQUENCE OF AsnCfgBakOprResult
{ -- SEQUENCE --
operStep '00'H --
,
result '00'H --
,
stepDetail ''H -- "" --
}
}
,
fileType '00'H --
,
cfgFileID '0c8e'H --
,
hostFileName '72756e6e696e675f323936323836373036322e636667'H -- "running_2962867062.cfg" --,
devFileNamePath '31302e3230312e3230382e3130365f72756e6e696e675f32303230303332313038343831352e636667'H -- "10.201.208.106_running_20200321084815.cfg" --
}
{ -- SEQUENCE --
resultList { -- AsnCfgBakOprResultList SEQUENCE OF AsnCfgBakOprResult
{ -- SEQUENCE --
operStep '00'H --
,
result '00'H --
,
stepDetail ''H -- "" --
}
}
,
fileType '01'H --
,
cfgFileID '0c8f'H --
,
hostFileName '737461727475705f323936323836373133322e636667'H -- "startup_2962867132.cfg" --,
devFileNamePath '31302e3230312e3230382e3130365f737461727475705f32303230303332313038343832322e636667'H -- "10.201.208.106_startup_20200321084822.cfg" --
}
}

}

2020-03-21 08:48:36.113 [WARNING (2023)] [THREAD(10212)] [CScriptTool::getDevAdapterNameFromDB()] reader no data, sql: select vendor_name,adapter_name,error_code from tbl_dev_adapter where component_name = 'ICC' and dev_id = 215 and adapter_type = 1
2020-03-21 08:48:36.114 [INFO (0)] [THREAD(10212)] [CComponentAdapter::parseVendorAdapter()] Begin to parse ...
2020-03-21 08:48:36.115 [INFO (0)] [THREAD(10212)] [CComponentAdapter::parseVendorAdapter()] Finished to parse!
2020-03-21 08:48:36.117 [WARNING (2001)] [THREAD(10212)] [CComponentAdapter::getSupportAdapter()] Device Vrp can not match,devID=215,devSeries=3ComS5500,devVRPVer=3ComV3,devReleaseNo=03.02s168ep22,devCategoryID=1
2020-03-21 08:48:36.117 [WARNING (18)] [THREAD(10212)] [CComponentAdapter::discoverDeviceAdapter()] fail to call getSupportAdapter(),devID=215
2020-03-21 08:48:36.120 [ERROR (18)] [THREAD(10212)] [CComponentAdapter::getDevAdapterName()] fail to call discoverDeviceAdapter()
2020-03-21 08:48:36.120 [ERROR (18)] [THREAD(10212)] [CComponentAdapter::isDevSupportServiceAction()] fail to call getDevAdapterName().DevID=215,ServiceName = ConfigBackup
2020-03-21 08:48:36.120 [WARNING (2023)] [THREAD(10212)] [CScriptTool::getDevAdapterNameFromDB()] reader no data, sql: select vendor_name,adapter_name,error_code from tbl_dev_adapter where component_name = 'ICC' and dev_id = 215 and adapter_type = 0
2020-03-21 08:48:36.121 [INFO (0)] [THREAD(10212)] [CComponentAdapter::parseVendorAdapter()] Begin to parse ...
2020-03-21 08:48:36.121 [INFO (0)] [THREAD(10212)] [CComponentAdapter::parseVendorAdapter]Vendor existed in memory.Do not need to parse again.vendor name = 3Com
2020-03-21 08:48:36.122 [INFO (0)] [THREAD(10212)] [CComponentAdapter::isDevSupportServiceAction] dev_id: 215, adapter_name: H3COEMCommon
2020-03-21 08:48:36.126 [WARNING (0)] [THREAD(10212)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
2020-03-21 08:48:36.131 [WARNING (0)] [THREAD(10212)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
2020-03-21 08:48:36.132 [INFO (0)] [THREAD(10212)] [CCfgFileDataMgr::deleteCfgFileFromDisk] Delete file : C:\Program Files\iMC/server/tmp/running_2962867062_1.cfg successfully!
2020-03-21 08:48:36.133 [INFO (0)] [THREAD(10212)] [CCfgFileDataMgr::deleteCfgFileFromDisk] Delete file : C:\Program Files\iMC/server/tmp/running_2962867062_2.cfg successfully!
2020-03-21 08:48:36.133 [WARNING (0)] [THREAD(10212)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
2020-03-21 08:48:36.138 [WARNING (0)] [THREAD(10212)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
2020-03-21 08:48:36.143 [WARNING (0)] [THREAD(10212)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
2020-03-21 08:48:36.149 [WARNING (0)] [THREAD(10212)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
2020-03-21 08:48:36.149 [INFO (0)] [THREAD(10212)] [CCfgFileDataMgr::deleteCfgFileFromDisk] Delete file : C:\Program Files\iMC/server/tmp/startup_2962867132_1.cfg successfully!
2020-03-21 08:48:36.149 [INFO (0)] [THREAD(10212)] [CCfgFileDataMgr::deleteCfgFileFromDisk] Delete file : C:\Program Files\iMC/server/tmp/startup_2962867132_2.cfg successfully!
2020-03-21 08:48:36.150 [WARNING (0)] [THREAD(10212)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
2020-03-21 08:48:36.153 [WARNING (0)] [THREAD(10212)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.

[jmpk]

Hello JanGierveld,

I would suggest you to log a support case with HPE on this issue