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Topology problem: cannot move devices on topology map

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jeroendeckers
Occasional Visitor

Topology problem: cannot move devices on topology map

Hello,

i'm struggling with moving devices on the topology map. I can't right click on devices.
Have this issue in Internet Explorer, Firefox, Chrome and Edge.
Running latest IMC version 7.3

6 REPLIES
Viper_x
Advisor

Re: Topology problem: cannot move devices on topology map

I have the same issue. Does anyone have any suggestions?

anderslindh
Occasional Visitor

Re: Topology problem: cannot move devices on topology map

I have the same problem too, i think it's a Windows patch. I got the same issu on both Windows 10 and Windows Server 2016 regardless the browser i use.

Cyril_CH
Visitor

Re: Topology problem: cannot move devices on topology map

Same problem here...

Seems to be due to Windows 10, work fine with Windows 7

Still with E0504P04 

 

Tobiasf
Occasional Visitor

Re: Topology problem: cannot move devices on topology map

Hi!

we have the same problem. It isn`t possible to move any devices on the map.

Same issue on IE11, Edge, Opera, Firefox, VIvaldi on any OS.

Version 7.3 E0504

 

Cyril_CH
Visitor

Re: Topology problem: cannot move devices on topology map

Hello,

Problem is a conflict between touch screen and new browser version. 

Workaround is to disable touch screen (In device drivers, HID touch screen) and install a browser old version (don't forget disable auto updates). Work with Firefox 46

Thanks to HPE support !

Hope will help

Cyril

kekarlsen
Occasional Advisor

Re: Topology problem: cannot move devices on topology map

Hi.

Any idea when this issue will be addressed with a fix?