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Unable to Upgrade Software 2810

rgsdhp
Occasional Contributor

Unable to Upgrade Software 2810

I am trying to upgrade Procurve 2810 from software version N.11.25 to N.11.69. When I run the deplyment task, it errors at 2 places in the details. The first error says "Failed to read the current software of the device" which is strange since it lists the software verison in the device view. After that error it initializes a redo task and then I get "Operation Failed" for "Set device's running software as device's backup starup software by script" It says "Unknown error, please retry". I have verfied all the login credentials for SSH, Telent and SNMP. I can successfully backup the configurations with iCM. The imcupgdm log file shows the snippet of information below, i think may be relevant. Any help is appreciated.

 

2014-05-01 10:46:28.770 [WARNING (18)] [THREAD(7320)] [CExecuterValue::initImageEntry()] Failed to get cur image info by scripttool.
2014-05-01 10:46:28.770 [INFO (0)] [THREAD(7320)] [CExecuterValue::init] New version is zip file: 2810-Software-N1169.zip
2014-05-01 10:46:30.138 [WARNING (0)] [THREAD(7320)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
2014-05-01 10:46:30.138 [INFO (0)] [THREAD(7320)] [CExecuter::InitThirdPart()] Begin to back up to Dev device ...N_11_69.swi
2014-05-01 10:46:30.140 [WARNING (5006)] [THREAD(7320)] [CSoftwareLibMgr::getDevTransferProtocol] not found transfer protocol:226
2014-05-01 10:46:30.143 [WARNING (5006)] [THREAD(7320)] [CSoftwareLibMgr::getDevTransferProtocol] not found transfer protocol:226
2014-05-01 10:46:30.146 [WARNING (5006)] [THREAD(7320)] [CSoftwareLibMgr::getDevTransferProtocol] not found transfer protocol:226
2014-05-01 10:46:30.149 [WARNING (5006)] [THREAD(7320)] [CSoftwareLibMgr::getDevTransferProtocol] not found transfer protocol:226
2014-05-01 10:46:30.151 [INFO (0)] [THREAD(7320)] [CExecuteTask::do_task__()] Begin to upgrade/backup device software by scripttool ....
2014-05-01 10:46:30.151 [INFO (0)] [THREAD(7320)] [CExecuter::exec()] step: 1054
2014-05-01 10:46:31.152 [INFO (0)] [THREAD(7320)] [CPolicyThirdPartBackupToDev::exec()] Begin to back up to dev device ...
2014-05-01 10:46:31.152 [ERROR (0)] [THREAD(7320)] [CPolicyThirdPartBackupToDev::exec()] Failed to get Default Boot Location.
2014-05-01 10:46:31.153 [INFO (0)] [THREAD(7320)] [CExecuter::exec()] Step failed, break !

2 REPLIES
Thunder_GAO
Occasional Advisor

Re: Unable to Upgrade Software 2810

don't backup the software during upgrading, you may find which function has problem.
rgsdhp
Occasional Contributor

Re: Unable to Upgrade Software 2810

I was finally able to get it to sucessfully go. I did not have SSH enabled on the switch. I enabled SSH and SSH filetransfer and then I was able to push the image.