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iMC 5.2 to 7.0 upgrade problems

cfritz
Occasional Contributor

iMC 5.2 to 7.0 upgrade problems

I upgraded from 5.2 to version 7 and now when a new device is added it stays in an "unknown" device status state. What I have noticed is that the process imcfaultdm.exe fails to start with a status of "Binding to process port "162" failed. All other processes start successfully. I am also seeing any new alarms. Any help would be greatly appreciated as always. Thank you.

1 REPLY
cfritz
Occasional Contributor

Re: iMC 5.2 to 7.0 upgrade problems

Lindsay Hill resolved the problem by instructing me to remove the windows snmp trap service, which was binding on to the port and not allowing the iMC service to start. This was not a problem on 5.2 as no server configuration changed other than iMC upgrade. Anyway problem is resolved. Thanks again Lindsay.