iMC 7.0 E0202 : unable to restore automatically traps themselves ?

[Alain WINKEL]

Hello,

here is the HP Support answer :

I did follow up the lab response with questions about documentation and received today the following feedback:

The new change will be included in the next release note. The reason it wasn't included in 7.0 is that it supposed to be blocked in 5.2, but for some reason, the version didn’t' fulfill the right function, so the customer could use it. The new version will give the explanation.

So we should expect to see updated documentation in the next release. The traps that will be opened to restore themselves are still up-in-the-air. I will ask that documentation is released with the details of which traps will be allowed for a restore of themselves.

[Alain WINKEL · Accepted solution]

Hello,

I have installed hotfix iMC_PLAT_7.1_E0303L07, wich correct the problem. Here is attached the readme PDF file.

The final version iMC 7.1 E0303P10 will be officially available for March 2015.

@+++

Alain

[GiroSinTornillo]

Hello: We are having the same issue with an APS UPS Trap.

We are trapping the UPSOnBattery event, with OID=1.3.6.1.4.1.318.6.5 and need  to restore the trap to alarm with the trap event PowerRestored OID=1.3.6.1.4.1.318.6.9

The Trap-To-Alarm work fine, and a alarm is raised then the trap  318.6.5 is received from the UPS, but when the trap 318.6.9 is received, the restore trap function does not work!!!

We made several test and all point to a HP IMC Bug.

Any suggestions will be apreciated.

Regards

Hugo

[LindsayHill]

@GiroSinTornillo What version of IMC are you running? It looks like this issue was fixed in a patch last year.

[GiroSinTornillo]

Hi Lindsay Hill:

  We are using this version of IMC

HP IMC Version that we use.

From what version is supposed to be fixed this issue ?

Thanks in advance.

Hugo

[LindsayHill]

It was fixed in an older 7.1 patch series, so you should not see that problem with your system.

You could try updating to the latest patch, to see if that helps.

7.2 E0403P06 https://h10145.www1.hpe.com/Downloads/SoftwareReleases.aspx?ProductNumber=JG747AAE&lang=en&cc=us&prodSeriesId=4176535