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iMC 7.3 E0506 upgrade error

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MSerkowski
Occasional Contributor

iMC 7.3 E0506 upgrade error

Hi,

i tried to upgrade our iMC version from E0504P04 to E0506, but the installation fails with the following warnings/erros.

2017-10-09 14:21:52 [WARN ] [SwingWorker-pool-2-thread-2] [com.h3c.imc.deploy.FileUtil::copy(92)] Failed to delete file - C:\Program Files\iMC\deploy\components\iMC-NBAM-SERVER\V700R002B05D006\deploy.jar

2017-10-09 14:21:52 [ERROR] [SwingWorker-pool-2-thread-2] [com.h3c.imc.deploy.install.wizard.InstallingPanelDescriptor$b::a(705)] Copy file "FILEPATH_\windows\install\components\iMC-NBAMServer\deploy.jar" to "C:\Program Files\iMC\deploy\components\iMC-NBAM-SERVER\V700R002B05D006\deploy.jar" failed.

 

Upgrading from E0504P02 to E0504P04 worked perfectly. 

Any advice?

thank you and best regards

Marlon

3 REPLIES
NeilR
Respected Contributor

Re: iMC 7.3 E0506 upgrade error

Did you first stop all the processes? Deletion error can be a file locked by another process.

If not, assuming you have a backup, I would try deleting the file shown in the log

MSerkowski
Occasional Contributor

Re: iMC 7.3 E0506 upgrade error

Hey, 

yes all processes have been stopped before upgrading. As i said, upgrading from E0504P02 to E0504P04 (5min earlier) worked just fine. We run iMC on Server 2008R2, local database - nothing extraordinary. 

I tried to delete the file manually but the installation process seems to recreate the exact same file in the same directory...

Thank you.

regards

MSerkowski
Occasional Contributor
Solution

Re: iMC 7.3 E0506 upgrade error

Got it! We had to upgrade the NTA from  E0503 to E0504 first.