HPE Community
IMC
1753774 Members
6862 Online
108799 Solutions
New Discussion

Re: /imc/login.jsf getting 404 ...

 
V34
Frequent Visitor

‎10-26-2017 01:52 AM

‎10-26-2017 01:52 AM

/imc/login.jsf getting 404 ...

hi all,

after upgrade to IMC 7.3 (E506P03) i cant log in to the webconsol.

the login-page started to do a loop with no errormessage, but a wireshark-capture showed a 404 not found

in the folder C:\Program Files\iMC\client\web\apps\ROOT

index.html looks like this:

 

<html>
<head>
<script type="text/javascript">
<!--
window.location.href='/imc/login.jsf';
//-->
</script>
</head>
</html>

and i have no clue why this is not working , anyone else had the same problem ?

 

/P

 

1 person had this problem.
0 Kudos
9 REPLIES 9
ibias
Regular Advisor

‎10-26-2017 03:11 AM

‎10-26-2017 03:11 AM

Re: /imc/login.jsf getting 404 ...

Hi,

be sure that all processes are started. Clear all cookies or use another browser.

0 Kudos
V34
Frequent Visitor

‎10-26-2017 03:41 AM

‎10-26-2017 03:41 AM

Re: /imc/login.jsf getting 404 ...

tried several browsers from different computers , no luck :/ it feels its something with the imc-server . all servies starts . but there is one service that take "ages" to start up , its called jserver.

 

/peter

0 Kudos
mschreiner
Occasional Advisor

‎10-26-2017 04:25 AM

‎10-26-2017 04:25 AM

Re: /imc/login.jsf getting 404 ...

Hello Peter,

 

could you please share the <IMC installation folder>/client/log/imcforeground.log with us?

0 Kudos
V34
Frequent Visitor

‎10-26-2017 07:06 AM

‎10-26-2017 07:06 AM

Re: /imc/login.jsf getting 404 ...

ok,

 

i have reverted to a working backup of the whole imc-server , if i get the same problem again i will post this logfile.

 

/P

0 Kudos
V34
Frequent Visitor

‎10-26-2017 11:43 PM

‎10-26-2017 11:43 PM

Re: /imc/login.jsf getting 404 ...

ha!

 

it works ! ... i couldnt let this problem go so i reverted to the faulty snapshot ... looked in the correct logfile you guys told me about and there it was:

"java.lang.OutOfMemoryError: Java heap space"

 

so i ran the command:

\iMC\client\bin\setmem.bat 4096

rebooted and *voila* ... it works as supposed!

thank you for the input.

 

 

0 Kudos
dcw165
Occasional Visitor

‎02-28-2018 07:25 AM

‎02-28-2018 07:25 AM

Re: /imc/login.jsf getting 404 ...

I also have a problem getting to the console after upgrading from 7.3_E0506 to 7.3_E0506P07

Any help would be appreciated.

 
2018-02-28 14:32:37 [WARN ] [main] [org.springframework.beans.factory.support.DisposableBeanAdapter::destroy] Invocation of destroy method failed on bean with name 'resMemSymbolMgr': java.lang.NullPointerException
2018-02-28 14:32:37 [INFO ] [main] [com.imc.plat.task.func.ImcTaskMgrImpl::destroy] One-off scheduler for iMC task shutdown.
2018-02-28 14:32:37 [INFO ] [main] [com.imc.plat.task.func.ImcTaskMgrImpl::destroy] Periodic scheduler for iMC task shutdown.
2018-02-28 14:32:37 [INFO ] [main] [org.springframework.orm.hibernate3.AbstractSessionFactoryBean::destroy] Closing Hibernate SessionFactory
2018-02-28 14:32:37 [INFO ] [main] [com.imc.plat.agent.AgentTaskMgrImpl::destroy] One-off scheduler for agent task shutdown.
2018-02-28 14:32:37 [INFO ] [main] [com.imc.plat.agent.AgentTaskMgrImpl::destroy] Periodic scheduler for agent task shutdown.
2018-02-28 14:32:37 [ERROR] [iMC Monitor Task Lookup] [com.imc.dnd.tasks.func.MonitorTaskMgrImpl::run] Failed to look for monitor task.
java.lang.InterruptedException: sleep interrupted
at java.lang.Thread.sleep(Native Method)
at com.imc.dnd.tasks.func.MonitorTaskMgrImpl.run(MonitorTaskMgrImpl.java:236)
at java.lang.Thread.run(Thread.java:745)
2018-02-28 14:32:59 [INFO ] [Thread-27] [com.imc.plat.proxy.https.HttpProxyService$2::run] Working threads count=0
2018-02-28 14:32:59 [ERROR] [Thread-49] [com.imc.common.MsgComm::sendSyncMsg] sendSyncMsg(int, char, ASN1Type, ASN1Type, int) msgCode = [1513],request = [class com.imc.asn1msg.qvperformance.AsnRTTaskDataReq - { -- SEQUENCE --
iSessionID = 1519828379227,
devList = { -- SEQUENCE OF --
}
}],response = [class com.imc.asn1msg.qvperformance.AsnRTTaskDataResp - (NULL)].
java.util.concurrent.ExecutionException: java.lang.IllegalStateException: Service is not running!
at com.imf.AbstractMessageFuture.get(AbstractMessageFuture.java:622)
at com.imf.AbstractMessageFuture.get(AbstractMessageFuture.java:292)
at com.imf.AbstractMessageFuture.get(AbstractMessageFuture.java:1)
at com.imc.common.MsgComm.sendSyncMsg(MsgComm.java:305)
at com.imc.common.MsgComm.sendSyncMsg(MsgComm.java:264)
at com.imc.perfm.realtime.func.PerfRealtimeMonitorThread.run(PerfRealtimeMonitorThread.java:206)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
at java.lang.Thread.run(Thread.java:745)
Caused by: java.lang.IllegalStateException: Service is not running!
at com.imf.MessageDispatcher.waitInPool(MessageDispatcher.java:134)
at com.imf.DefaultMessageService.sendMessage(DefaultMessageService.java:105)
at com.imf.DefaultMessageService.sendMessage(DefaultMessageService.java:1)
at com.imc.common.MsgComm.sendSyncMsg(MsgComm.java:302)
... 5 more
2018-02-28 14:32:59 [WARN ] [Thread-49] [com.imc.perfm.realtime.func.PerfRealtimeMonitorThread::run] Can not connect to MDP Server, try again 30's later...
2018-02-28 14:33:07 [INFO ] [main] [org.springframework.orm.hibernate3.AbstractSessionFactoryBean::destroy] Closing Hibernate SessionFactory

 

 

0 Kudos
mschrein2
Frequent Advisor

‎02-28-2018 08:14 AM

‎02-28-2018 08:14 AM

Re: /imc/login.jsf getting 404 ...

Hello,

are all imc processes started successfully? (especially the imcnetresdm) (see iDMA Process tab)

Is the sql connection ok? (see iDMA Enviroment tab)

 

0 Kudos
mschrein2
Frequent Advisor

‎02-28-2018 08:17 AM

‎02-28-2018 08:17 AM

Re: /imc/login.jsf getting 404 ...

from the output of the imcforeground.log it looks as if the jserver process is not up and running

dcw165
Occasional Visitor

‎02-28-2018 08:41 AM

‎02-28-2018 08:41 AM

Re: /imc/login.jsf getting 404 ...

Genius, simple solution, for some reson it had removed the auto startup aftet the upgrade, doh! 

Thanks 

0 Kudos
The opinions expressed above are the personal opinions of the authors, not of Hewlett Packard Enterprise. By using this site, you accept the Terms of Use and Rules of Participation.