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imcfaultdm.exe error - can't receive SNMP traps

Mbaadk
Occasional Advisor

imcfaultdm.exe error - can't receive SNMP traps

Hi

Since upgrading to 7.3, i'm unable to receive SNMP traps.

Traps from all network enabled devices, APC's, Storage, switches, are relaying SNMP traps - wireshark shows that all traps are flowing to our management server.

imcfaultdm.exe is listning on UDP 162

In the imcfaultdm log - the service continues to restart.

LOG-------------------------------LOG

2017-03-02 13:22:38.569 [INFO (0)] [THREAD(3820)] ===================== FaultDm started successfully =====================
2017-03-02 13:22:38.571 [INFO (0)] [THREAD(3820)] [CQvApplication::start] call run().
2017-03-02 13:22:42.460 [WARNING (102)] [THREAD(4372)] [qvdm::QvGetConfItem] Fail to get item[SMSEreasePlus] in file[C:\Program Files\iMC\server\bin\..\..\server\conf\qvdm.conf].
2017-03-02 13:23:37.461 [WARNING (102)] [THREAD(5284)] [qvdm::QvGetConfItem] Fail to get item[ArcSightLoggerAddress] in file[C:\Program Files\iMC\server\bin\..\..\server\conf\qvdm.conf].
2017-03-02 13:31:23.500 [INFO (0)] [THREAD(4436)] [CTrapDBAccessor::delFaultStageBuffer] Has no data, and SQL is: select serial_no from vw_trap_data_all where (pos_info_summary = 2484530002)
2017-03-02 13:31:23.500 [INFO (0)] [THREAD(4436)] CTrapDBAccessor::delFaultStageBuffer no data or error.
2017-03-02 13:31:23.509 [INFO (0)] [THREAD(4436)] [CTrapDBAccessor::delFaultStageBuffer] Has no data, and SQL is: select serial_no from vw_trap_data_all where (pos_info_summary = 1374359241)
2017-03-02 13:31:23.509 [INFO (0)] [THREAD(4436)] CTrapDBAccessor::delFaultStageBuffer no data or error.
2017-03-02 13:31:25.628 [ERROR (-100)] [THREAD(14500)] [CTrapRootAnalyzerImpl::analyze()]***RootAnalyze*** Failed to match trap root relation,fault_oid = 1.3.6.1.4.1.25506.4.1.1.2.6.4
2017-03-02 13:31:49.733 [INFO (0)] [THREAD(9196)] [qvdm::QvGetLogFileSize] get file size from qvdm.conf: 2047
2017-03-02 13:31:50.134 [INFO (0)] [THREAD(9196)] [CQvApplication::start] call globalInit().
2017-03-02 13:31:50.134 [INFO (0)] [THREAD(9196)] [CQvApplication::globalInit] CImfAppMgr::instance() begin.
2017-03-02 13:31:50.134 [INFO (0)] [THREAD(9196)] [CQvApplication::globalInit] initAppMgr begin.
2017-03-02 13:31:50.200 [INFO (0)] [THREAD(9196)] [CQvApplication::globalInit] QvGetResPath begin.
2017-03-02 13:31:50.200 [INFO (0)] [THREAD(9196)] [CQvApplication::globalInit] initResMgr begin.
2017-03-02 13:31:50.203 [INFO (0)] [THREAD(9196)] [CQvApplication::globalInit] CQvSnmpEnv::poInstance.
2017-03-02 13:31:50.203 [INFO (0)] [THREAD(9196)] [CQvApplication::globalInit] CSysGlobalVar::instance().
2017-03-02 13:31:50.217 [INFO (0)] [THREAD(9196)] [CQvApplication::globalInit] CQvSysTaskMgr::addTaskMgr.
2017-03-02 13:31:50.218 [INFO (0)] [THREAD(9196)] [qvdm::setLogLevelFromDB]set log level to :2
2017-03-02 13:31:50.218 [INFO (0)] [THREAD(9196)] [qvdm::setLogLevelFromDB] success, ProcID is 5, log level is 2
2017-03-02 13:31:50.218 [INFO (0)] [THREAD(9196)] [CQvApplication::globalInit] finished.
2017-03-02 13:31:50.218 [INFO (0)] [THREAD(9196)] [CQvApplication::start] call init().
2017-03-02 13:31:50.221 [ERROR (109)] [THREAD(9196)] CTrapProcessorTaskMgr::LoadTrapProcDll()->Open directory fail: C:\Program Files\iMC\server\bin\..\..\server\dll\trapdll\
2017-03-02 13:31:50.226 [ERROR (-100)] [THREAD(9196)] [qvdm::getComponentAddress] Can't get DB information for iMC-SOC.
2017-03-02 13:31:50.235 [WARNING (0)] [THREAD(9196)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
2017-03-02 13:31:50.238 [WARNING (0)] [THREAD(9196)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
2017-03-02 13:31:50.239 [WARNING (0)] [THREAD(9196)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
2017-03-02 13:31:50.239 [WARNING (0)] [THREAD(9196)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
2017-03-02 13:31:50.240 [WARNING (0)] [THREAD(9196)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
2017-03-02 13:31:50.241 [WARNING (0)] [THREAD(9196)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
2017-03-02 13:31:50.241 [WARNING (0)] [THREAD(9196)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
2017-03-02 13:31:50.260 [INFO (0)] [THREAD(9196)] [CTrapImporter::importTrapDef()] Cost 10
2017-03-02 13:31:50.651 [INFO (0)] [THREAD(9196)] [CDevFaultInfo::delTrashFaultData()] Don't exist Trash Fault Data.
2017-03-02 13:31:51.343 [INFO (0)] [THREAD(9196)] [CTrapDBAccessor::getCoreAndAccessDevList()] Don't exist data.
2017-03-02 13:31:51.343 [INFO (0)] [THREAD(9196)] [CDevLinkMgr::refreshAll] Don't exist core and access device.
2017-03-02 13:31:51.343 [INFO (0)] [THREAD(9196)] ===================== FaultDm started successfully =====================
2017-03-02 13:31:51.345 [INFO (0)] [THREAD(9196)] [CQvApplication::start] call run().
2017-03-02 13:31:55.221 [WARNING (102)] [THREAD(7344)] [qvdm::QvGetConfItem] Fail to get item[SMSEreasePlus] in file[C:\Program Files\iMC\server\bin\..\..\server\conf\qvdm.conf].
2017-03-02 13:32:33.921 [INFO (0)] [THREAD(15140)] [qvdm::QvGetLogFileSize] get file size from qvdm.conf: 2047
2017-03-02 13:32:33.961 [INFO (0)] [THREAD(15140)] [CQvApplication::start] call globalInit().
2017-03-02 13:32:33.961 [INFO (0)] [THREAD(15140)] [CQvApplication::globalInit] CImfAppMgr::instance() begin.
2017-03-02 13:32:33.961 [INFO (0)] [THREAD(15140)] [CQvApplication::globalInit] initAppMgr begin.
2017-03-02 13:32:33.981 [INFO (0)] [THREAD(15140)] [CQvApplication::globalInit] QvGetResPath begin.
2017-03-02 13:32:33.981 [INFO (0)] [THREAD(15140)] [CQvApplication::globalInit] initResMgr begin.
2017-03-02 13:32:33.981 [INFO (0)] [THREAD(15140)] [CQvApplication::globalInit] CQvSnmpEnv::poInstance.
2017-03-02 13:32:33.981 [INFO (0)] [THREAD(15140)] [CQvApplication::globalInit] CSysGlobalVar::instance().
2017-03-02 13:32:33.984 [INFO (0)] [THREAD(15140)] [CQvApplication::globalInit] CQvSysTaskMgr::addTaskMgr.
2017-03-02 13:32:33.984 [INFO (0)] [THREAD(15140)] [qvdm::setLogLevelFromDB]set log level to :2
2017-03-02 13:32:33.984 [INFO (0)] [THREAD(15140)] [qvdm::setLogLevelFromDB] success, ProcID is 5, log level is 2
2017-03-02 13:32:33.984 [INFO (0)] [THREAD(15140)] [CQvApplication::globalInit] finished.
2017-03-02 13:32:33.984 [INFO (0)] [THREAD(15140)] [CQvApplication::start] call init().
2017-03-02 13:32:33.987 [ERROR (109)] [THREAD(15140)] CTrapProcessorTaskMgr::LoadTrapProcDll()->Open directory fail: C:\Program Files\iMC\server\bin\..\..\server\dll\trapdll\
2017-03-02 13:32:33.992 [ERROR (-100)] [THREAD(15140)] [qvdm::getComponentAddress] Can't get DB information for iMC-SOC.
2017-03-02 13:32:33.998 [WARNING (0)] [THREAD(15140)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
2017-03-02 13:32:34.000 [WARNING (0)] [THREAD(15140)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
2017-03-02 13:32:34.001 [WARNING (0)] [THREAD(15140)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
2017-03-02 13:32:34.002 [WARNING (0)] [THREAD(15140)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
2017-03-02 13:32:34.003 [WARNING (0)] [THREAD(15140)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
2017-03-02 13:32:34.003 [WARNING (0)] [THREAD(15140)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
2017-03-02 13:32:34.004 [WARNING (0)] [THREAD(15140)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
2017-03-02 13:32:34.023 [INFO (0)] [THREAD(15140)] [CTrapImporter::importTrapDef()] Cost 10
2017-03-02 13:32:34.391 [INFO (0)] [THREAD(15140)] [CDevFaultInfo::delTrashFaultData()] Don't exist Trash Fault Data.
2017-03-02 13:32:35.149 [INFO (0)] [THREAD(15140)] [CTrapDBAccessor::getCoreAndAccessDevList()] Don't exist data.
2017-03-02 13:32:35.149 [INFO (0)] [THREAD(15140)] [CDevLinkMgr::refreshAll] Don't exist core and access device.
2017-03-02 13:32:35.149 [INFO (0)] [THREAD(15140)] ===================== FaultDm started successfully =====================
2017-03-02 13:32:35.150 [INFO (0)] [THREAD(15140)] [CQvApplication::start] call run().
2017-03-02 13:32:38.990 [WARNING (102)] [THREAD(3580)] [qvdm::QvGetConfItem] Fail to get item[SMSEreasePlus] in file[C:\Program Files\iMC\server\bin\..\..\server\conf\qvdm.conf].
2017-03-02 13:33:34.018 [WARNING (102)] [THREAD(14904)] [qvdm::QvGetConfItem] Fail to get item[ArcSightLoggerAddress] in file[C:\Program Files\iMC\server\bin\..\..\server\conf\qvdm.conf].

7 REPLIES
MichaelM55
Trusted Contributor

Re: imcfaultdm.exe error - can't receive SNMP traps

Well, I am also affected by this issue. I am still looking what´s going wrong.

Mbaadk
Occasional Advisor

Re: imcfaultdm.exe error - can't receive SNMP traps

Haven't found a solution. Did a restore from backup of the entire server before upgrade 7.3.

If you happend to find a solution, I would like to know.

 

MichaelM55
Trusted Contributor

Re: imcfaultdm.exe error - can't receive SNMP traps

So, I

  • redeployed all IMC components
  • imported database backups
  • still no SNMP traps incominh
  • (syslog is working)
  • (of course firewall ports are open, netstat -an shows it is listening, nothing has changed since upgrade)

log file says:

 

2017-03-08 09:40:55.247 [INFO (0)] [THREAD(8848)] [CTrapDataMgrTask::dealResDevIfUpAlarm] res event not upgrade.
2017-03-08 09:41:04.185 [INFO (0)] [THREAD(8776)] [CTrapDataMgrTask::dealResDevIfUpAlarm] res event not upgrade.
2017-03-08 09:41:04.185 [INFO (0)] [THREAD(9964)] [CTrapDataMgrTask::dealResDevIfUpAlarm] res event not upgrade.
2017-03-08 09:41:04.193 [INFO (0)] [THREAD(8548)] [CTrapDataMgrTask::dealResDevIfUpAlarm] res event not upgrade.
2017-03-08 09:41:04.193 [INFO (0)] [THREAD(8552)] [CTrapDataMgrTask::dealResDevIfUpAlarm] res event not upgrade.
2017-03-08 09:41:08.256 [INFO (0)] [THREAD(4052)] [CRootAnalyzer::aanalyze]***RootAnalyze***  Trap:98510 oid:1.3.6.1.4.1.25506.4.1.1.2.6.1 iMatchType:3  rule:1 IfSameVar:0 up: low:  match fault vbKey: vbValue:
2017-03-08 09:41:08.256 [INFO (0)] [THREAD(4052)] [CTopoRootAnalyzer::findLowTrapList()]***RootAnalyze*** Don't exist low level device, dev_id = 2002
2017-03-08 09:41:08.256 [INFO (0)] [THREAD(4052)] [CTopoRootAnalyzer::findUpTrap()]***RootAnalyze*** Don't exist up level device, dev_id = 2002
2017-03-08 09:41:08.256 [INFO (0)] [THREAD(4052)] ***RootAnalyze***add oRootTrap  Trap:98510 oid:1.3.6.1.4.1.25506.4.1.1.2.6.1 FaultSize:13
2017-03-08 09:42:16.860 [INFO (0)] [THREAD(8776)] [CTrapDataMgrTask::dealResDevIfUpAlarm] res event not upgrade.
2017-03-08 09:42:16.870 [INFO (0)] [THREAD(9964)] [CTrapDataMgrTask::dealResDevIfDownAlarm] res event not upgrade.
2017-03-08 09:43:29.405 [INFO (0)] [THREAD(13712)] [CTrapDBAccessor::delFaultStageBuffer] Has no data, and SQL is: select serial_no from vw_trap_data_all where (pos_info_summary = 1340240238)
2017-03-08 09:43:29.405 [INFO (0)] [THREAD(13712)] CTrapDBAccessor::delFaultStageBuffer no data or error.
2017-03-08 09:43:29.432 [INFO (0)] [THREAD(13712)] [CTrapDBAccessor::delFaultStageBuffer] Has no data, and SQL is: select serial_no from vw_trap_data_all where (pos_info_summary = 982490422)
2017-03-08 09:43:29.433 [INFO (0)] [THREAD(13712)] CTrapDBAccessor::delFaultStageBuffer no data or error.
2017-03-08 09:43:30.260 [ERROR (-100)] [THREAD(6064)] [CTrapRootAnalyzerImpl::analyze()]***RootAnalyze*** Failed to match trap root relation,fault_oid = 1.3.6.1.4.1.25506.4.1.1.2.6.18
2017-03-08 09:43:30.260 [ERROR (-100)] [THREAD(6064)] [CTrapRootAnalyzerImpl::analyze()]***RootAnalyze*** Failed to match trap root relation,fault_oid = 1.3.6.1.4.1.25506.4.1.1.2.6.18
2017-03-08 09:44:34.118 [INFO (0)] [THREAD(9964)] [CTrapDataMgrTask::dealResDevIfUpAlarm] res event not upgrade.
2017-03-08 09:44:34.120 [INFO (0)] [THREAD(8548)] [CTrapDataMgrTask::dealResDevIfUpAlarm] res event not upgrade.
2017-03-08 09:44:34.122 [INFO (0)] [THREAD(8552)] [CTrapDataMgrTask::dealResDevIfUpAlarm] res event not upgrade.
2017-03-08 09:44:34.126 [INFO (0)] [THREAD(8776)] [CTrapDataMgrTask::dealResDevIfUpAlarm] res event not upgrade.
2017-03-08 09:44:52.262 [ERROR (-100)] [THREAD(5744)] [CTrapRootAnalyzerImpl::analyze()]***RootAnalyze*** Failed to match trap root relation,fault_oid = 1.3.6.1.4.1.11.2.3.7.11.51.6.2
2017-03-08 09:44:54.262 [ERROR (-100)] [THREAD(5744)] [CTrapRootAnalyzerImpl::analyze()]***RootAnalyze*** Failed to match trap root relation,fault_oid = 1.3.6.1.4.1.11.2.3.7.11.51.6.2
2017-03-08 09:45:50.263 [ERROR (-100)] [THREAD(5744)] [CTrapRootAnalyzerImpl::analyze()]***RootAnalyze*** Failed to match trap root relation,fault_oid = 1.3.6.1.4.1.11.2.3.7.11.51.6.2
2017-03-08 09:45:52.263 [ERROR (-100)] [THREAD(960)] [CTrapRootAnalyzerImpl::analyze()]***RootAnalyze*** Failed to match trap root relation,fault_oid = 1.3.6.1.4.1.11.2.3.7.11.51.6.2
2017-03-08 09:46:10.674 [INFO (0)] [THREAD(8776)] [CTrapDataMgrTask::dealResDevIfUpAlarm] res event not upgrade.
2017-03-08 09:46:10.674 [INFO (0)] [THREAD(8768)] [CTrapDataMgrTask::dealResDevIfDownAlarm] res event not upgrade.
2017-03-08 09:46:10.677 [INFO (0)] [THREAD(8848)] [CTrapDataMgrTask::dealResDevIfUpAlarm] res event not upgrade.
2017-03-08 09:46:10.677 [INFO (0)] [THREAD(8760)] [CTrapDataMgrTask::dealResDevIfUpAlarm] res event not upgrade.
2017-03-08 09:46:10.679 [INFO (0)] [THREAD(9964)] [CTrapDataMgrTask::dealResDevIfUpAlarm] res event not upgrade.
2017-03-08 09:46:10.679 [INFO (0)] [THREAD(12456)] [CTrapDataMgrTask::dealResDevIfUpAlarm] res event not upgrade.
2017-03-08 09:46:10.681 [INFO (0)] [THREAD(8772)] [CTrapDataMgrTask::dealResDevIfUpAlarm] res event not upgrade.
2017-03-08 09:46:10.681 [INFO (0)] [THREAD(8552)] [CTrapDataMgrTask::dealResDevIfUpAlarm] res event not upgrade.
2017-03-08 09:46:10.682 [INFO (0)] [THREAD(8548)] [CTrapDataMgrTask::dealResDevIfUpAlarm] res event not upgrade.
2017-03-08 09:46:10.682 [INFO (0)] [THREAD(6492)] [CTrapDataMgrTask::dealResDevIfDownAlarm] res event not upgrade.
2017-03-08 09:46:10.684 [INFO (0)] [THREAD(8768)] [CTrapDataMgrTask::dealResDevIfUpAlarm] res event not upgrade.
2017-03-08 09:46:10.684 [INFO (0)] [THREAD(8776)] [CTrapDataMgrTask::dealResDevIfUpAlarm] res event not upgrade.
2017-03-08 09:46:10.686 [INFO (0)] [THREAD(8848)] [CTrapDataMgrTask::dealResDevIfUpAlarm] res event not upgrade.
2017-03-08 09:46:10.686 [INFO (0)] [THREAD(9964)] [CTrapDataMgrTask::dealResDevIfUpAlarm] res event not upgrade.
2017-03-08 09:46:10.688 [INFO (0)] [THREAD(12456)] [CTrapDataMgrTask::dealResDevIfUpAlarm] res event not upgrade.
2017-03-08 09:46:10.688 [INFO (0)] [THREAD(8760)] [CTrapDataMgrTask::dealResDevIfUpAlarm] res event not upgrade.
2017-03-08 09:46:10.689 [INFO (0)] [THREAD(8772)] [CTrapDataMgrTask::dealResDevIfUpAlarm] res event not upgrade.
2017-03-08 09:46:36.090 [INFO (0)] [THREAD(8848)] [CTrapDataMgrTask::dealResDevIfUpAlarm] res event not upgrade.
2017-03-08 09:46:36.090 [INFO (0)] [THREAD(9964)] [CTrapDataMgrTask::dealResDevIfUpAlarm] res event not upgrade.
2017-03-08 09:46:54.397 [INFO (0)] [THREAD(8548)] [CTrapDataMgrTask::dealResDevIfUpAlarm] res event not upgrade.
2017-03-08 09:47:39.263 [INFO (0)] [THREAD(8548)] [CTrapDataMgrTask::dealResDevIfDownAlarm] res event not upgrade.
2017-03-08 09:49:36.559 [INFO (0)] [THREAD(13804)] [qvdm::QvGetLogFileSize] get file size from qvdm.conf: 50
2017-03-08 09:49:36.824 [INFO (0)] [THREAD(13804)] [CQvApplication::start]  call globalInit().
2017-03-08 09:49:36.824 [INFO (0)] [THREAD(13804)] [CQvApplication::globalInit] CImfAppMgr::instance() begin.
2017-03-08 09:49:36.824 [INFO (0)] [THREAD(13804)] [CQvApplication::globalInit] initAppMgr begin.
2017-03-08 09:49:36.859 [INFO (0)] [THREAD(13804)] [CQvApplication::globalInit] QvGetResPath begin.
2017-03-08 09:49:36.859 [INFO (0)] [THREAD(13804)] [CQvApplication::globalInit] initResMgr begin.
2017-03-08 09:49:36.860 [INFO (0)] [THREAD(13804)] [CQvApplication::globalInit]  CQvSnmpEnv::poInstance.
2017-03-08 09:49:36.862 [INFO (0)] [THREAD(13804)] [CQvApplication::globalInit]  CSysGlobalVar::instance().
2017-03-08 09:49:36.867 [INFO (0)] [THREAD(13804)] [CQvApplication::globalInit]  CQvSysTaskMgr::addTaskMgr.
2017-03-08 09:49:36.868 [INFO (0)] [THREAD(13804)] [qvdm::setLogLevelFromDB]set log level to :2
2017-03-08 09:49:36.868 [INFO (0)] [THREAD(13804)] [qvdm::setLogLevelFromDB] success, ProcID is 5, log level is 2
2017-03-08 09:49:36.868 [INFO (0)] [THREAD(13804)] [CQvApplication::globalInit]  finished.
2017-03-08 09:49:36.868 [INFO (0)] [THREAD(13804)] [CQvApplication::start]  call init().
2017-03-08 09:49:36.893 [ERROR (-100)] [THREAD(13804)] [qvdm::getComponentAddress] Can't get DB information for iMC-SOC.
2017-03-08 09:49:36.904 [WARNING (0)] [THREAD(13804)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
2017-03-08 09:49:36.908 [WARNING (0)] [THREAD(13804)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
2017-03-08 09:49:36.914 [WARNING (0)] [THREAD(13804)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
2017-03-08 09:49:36.923 [WARNING (0)] [THREAD(13804)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
2017-03-08 09:49:36.925 [WARNING (0)] [THREAD(13804)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
2017-03-08 09:49:36.927 [WARNING (0)] [THREAD(13804)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
2017-03-08 09:49:36.929 [WARNING (0)] [THREAD(13804)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
2017-03-08 09:49:36.931 [WARNING (0)] [THREAD(13804)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
2017-03-08 09:49:36.969 [INFO (0)] [THREAD(13804)] [CTrapImporter::importTrapDef()] Cost 35
2017-03-08 09:49:38.345 [INFO (0)] [THREAD(13804)] [CDevFaultInfo::delTrashFaultData()] Don't exist Trash Fault Data.
2017-03-08 09:49:40.137 [INFO (0)] [THREAD(13804)] [CTrapDBAccessor::getCoreAndAccessDevList()] Don't exist data.
2017-03-08 09:49:40.138 [INFO (0)] [THREAD(13804)] [CDevLinkMgr::refreshAll] Don't exist core and access device.
2017-03-08 09:49:40.138 [INFO (0)] [THREAD(13804)] ===================== FaultDm started successfully =====================
2017-03-08 09:49:40.140 [INFO (0)] [THREAD(13804)] [CQvApplication::start]  call run().
2017-03-08 09:49:41.874 [WARNING (102)] [THREAD(4996)] [qvdm::QvGetConfItem] Fail to get item[SMSEreasePlus] in file[C:\Program Files\iMC\server\bin\..\..\server\conf\qvdm.conf].
2017-03-08 09:50:36.886 [WARNING (102)] [THREAD(12020)] [qvdm::QvGetConfItem] Fail to get item[ArcSightLoggerAddress] in file[C:\Program Files\iMC\server\bin\..\..\server\conf\qvdm.conf].
2017-03-08 09:50:49.326 [INFO (0)] [THREAD(2144)] [CQvSysTask::processLogFile]log file path is : \server\conf\log\
2017-03-08 09:50:49.327 [INFO (0)] [THREAD(2144)] [CQvSysTask::processLogFile] success! log file path: \server\conf\log\, first log file: imcfaultdm.2017-03-08.txt
MichaelM55
Trusted Contributor

Re: imcfaultdm.exe error - can't receive SNMP traps

I tested with different (Comware 5.2) switches:

=> It seems with 7.3 we lost SNMPv3 trap support. Is this a known issue?

After changing to SNMPv2 traps, traps appears within the trap list.

Mbaadk
Occasional Advisor

Re: imcfaultdm.exe error - can't receive SNMP traps

Glad to hear the you kinda soulved the problem, to bad that it compromises network security! Hurra for HPE

I'll wait until the release of version 8, berfore I upgrade again - whenever that is :)

 

emmanuelp35
Occasional Visitor

Re: imcfaultdm.exe error - can't receive SNMP traps

Hi,

This bug is patched in version 7.3 E0504P04.

We had the same issue and it(s solved since we installed this new patch.

Regards.

Mbaadk
Occasional Advisor

Re: imcfaultdm.exe error - can't receive SNMP traps

Thank god for that :)

Has HP fixed IMC's ability to draw lines on the topology map as well?