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тАО10-03-2018 02:56 AM
тАО10-03-2018 02:56 AM
strange custom topology view disappear
Hi,
i'm using gis map for network topology custom view background. I've created a tree of view link this:
up |
| sub view
|| sub sub view
etc...
The proble is that when i click on subview i view the topology but the "sub sub view" icon disappear....to view the "sub sub view" icon i need to click on layout button but after if i save the topolgy close and re-open the "sub sub view" re desappear?? i think that is a gis bug?
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тАО10-07-2018 07:35 AM
тАО10-07-2018 07:35 AM
Re: strange custom topology view disappear
What iMC version are you using?
If it is below IMC 7.3 E0605, please consider upgrading to it and/or above.
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тАО10-07-2018 11:56 PM
тАО10-07-2018 11:56 PM
Re: strange custom topology view disappear
IMV 7.3 E0506
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тАО10-08-2018 01:35 AM
тАО10-08-2018 01:35 AM
Re: strange custom topology view disappear
At this moment I would suggest you upgrade to E0605 and/or above.
Also did you try switching browsers to eliminate minimum browser version dependecies ?
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тАО10-08-2018 02:22 AM
тАО10-08-2018 02:22 AM
Re: strange custom topology view disappear
i've try live update for imc but no update....... on hpe site the latest is e0506..... whre can i found this e0605??
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тАО10-08-2018 03:02 AM
тАО10-08-2018 03:02 AM
Re: strange custom topology view disappear
Click here
Enter the iMC product number(e.g JG747AAE), check the radio button, click on "Software downloads" to get to the latest firmware.
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тАО10-08-2018 06:46 AM
тАО10-08-2018 06:46 AM
Re: strange custom topology view disappear
updated...but not work....
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тАО10-09-2018 07:58 AM
тАО10-09-2018 07:58 AM
Re: strange custom topology view disappear
Hi Febelus,
I tested in my lab this morning with IMC 7.3 E0506P09 and the latest IMC 7.3 E0605H05.
I see the same behavior you are reporting with the missing sub-view folder whenever I add a GIS map, so this does appear to be a possible bug.
Regarding Live Update in IMC not finding the newer software versions, there was a certificate change on the HPE Software Depot that caused IMC to not be able to access. IMC 7.3 E0605H05 contains the new certificate and should restore Live Update function.
For the Network Topology with GIS mapping issue, I would recommend logging a support case.