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unable to install IMC 5.1 on a RHEL Linux with Mysql

 
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fgiraud
Advisor

Re: unable to install IMC 5.1 on a RHEL Linux with Mysql

So I use two linux servers :

  • Database server :
    Red Hat Enterprise Linux Server release 5.4
    Mysql : Server version: 5.1.60-log MySQL Community Server (GPL)
  • IMC server :
    Red Hat Enterprise Linux Server release 5.4
    IMC 5.1 SP1 Enterprise Edition

Regards,

Fabien

netmanfabe
Highlighted
fgiraud
Advisor

Re: unable to install IMC 5.1 on a RHEL Linux with Mysql

I forgot to tell you both are 64 bits version.

 

Regards,

Fabien

netmanfabe
jmacd
Occasional Advisor

Re: unable to install IMC 5.1 on a RHEL Linux with Mysql

Once all the mysql privileges are correct ... Check the host table - seems silly but if you don't have a mapping for your ip to proper hostname certain parts of the install will fail.

Edit /etc/hosts and add :

X.x.x.x Hostname
Where x.x.x.x is the ip and hostname is your server name.

Then restart the install.
Soeren Harms
Occasional Visitor

Re: unable to install IMC 5.1 on a RHEL Linux with Mysql

Have you found a solution for this problem?

I get the same error: "connection to the database failed" but I can see querys at the mysql query log.

 

Regards

Heino

 

 

Huet_Gildas
Occasional Advisor

Re: unable to install IMC 5.1 on a RHEL Linux with Mysql

Hello,

 

no I haven't found a solution ! :-(

 

wich version of RHEL did you use ?

 

Regards,

Gildas

Max Pierre
Advisor

Re: unable to install IMC 5.1 on a RHEL Linux with Mysql

Hi,

 

Same problem here but with the configuration :

 

CentOS 6.3 X64 (2.6.32-279.el6.x86_64)

MySQL 5.1.61

IMC Std 5.1

 

I am able to connect to MySQL from the shell but IMC installation fails the step "Checking database connectivity"

 

Have no idea where to look for as this error message is so helpfull :-)

 

Thanks in advance for any help

 

Pierre

 

SElaschuk
Occasional Advisor

Re: unable to install IMC 5.1 on a RHEL Linux with Mysql

Having the exact same issue. Was a fix ever found for it?

Peter_Debruyne
Honored Contributor

Re: unable to install IMC 5.1 on a RHEL Linux with Mysql

Hi,

 

I also ran into this and I was told to install the following 32bit libraries as well on the 64bit platform:


glibc-2.12-1.47.el6.i686.rpm
libaio-0.3.107-10.el6.i686.rpm
libgcc-4.4.6-3.el6.i686.rpm
libstdc++-4.4.6-3.el6.i686.rpm

Make sure to verify first with

"rpm -qa | grep lib"

that the 32bit version you will be installing are matching the currently installed 64bit versions.

 

This plus the tip on the hosts file made it work for me.

 

SElaschuk
Occasional Advisor

Re: unable to install IMC 5.1 on a RHEL Linux with Mysql

Ah, the 32 bit libraries are what did it. Thanks so much!

Huet_Gildas
Occasional Advisor
Solution

Re: unable to install IMC 5.1 on a RHEL Linux with Mysql

Hello

 

for me, only the libaio-0.3.107-10.el6.i686.rpm was missing.

I install it, and now it works fine !!! :-)

 

Thank you very much.

 

Kind Regards

Gildas Huet