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тАО07-26-2017 06:32 AM
тАО07-26-2017 06:32 AM
hi,
i try update imc server from 7.2 to 7.3
so the machine is windows server 2012 R2
i launch install.bat, i have the splash screen, and the list of components (like on the screen shot)
and nothing else, the window close after 3-4 secondes...
where can i search for this problem ?
thank for help
Alain
Solved! Go to Solution.
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тАО07-26-2017 06:37 AM
тАО07-26-2017 06:37 AM
Re: upgrade IMC server 7.2 --> 7.3
Instead (using install push button) ?
JY
[cid:image001.png@01D30625.050C5FD0]
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тАО07-26-2017 07:13 AM
тАО07-26-2017 07:13 AM
Re: upgrade IMC server 7.2 --> 7.3
do you mean liveupdate in IMC web ?
when i use liveupdate i have the message :
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тАО07-26-2017 07:34 AM
тАО07-26-2017 07:34 AM
Re: upgrade IMC server 7.2 --> 7.3
Bottom right your screen or in program menu
What is version of 7.2 (patches versions)
JY
[cid:image001.png@01D3062D.11D5DE00]
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тАО07-26-2017 07:51 AM
тАО07-26-2017 07:51 AM
Re: upgrade IMC server 7.2 --> 7.3
no, nothing about deployment agent
maybe because i have the standard version ?
JG747AAE
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тАО07-26-2017 08:17 AM
тАО07-26-2017 08:17 AM
Re: upgrade IMC server 7.2 --> 7.3
What is the version of 7.2 ?
Did you check install log directory ?
Did you run installation as administrator ?
JY
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тАО07-26-2017 09:26 AM
тАО07-26-2017 09:26 AM
Re: upgrade IMC server 7.2 --> 7.3
Search for HP or HPE deployment Monitor
Main screen click install - then follow the promts to the install directory - you probably bypassed the license agreement screen when you run the bat file directly or some other step.
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тАО07-27-2017 01:58 AM
тАО07-27-2017 01:58 AM
SolutionHello,
thank all for your help
finally i've installed first the last patch for 7.2 : iMC_PLAT_7.2_E0403P10_Win
and now i've the deployment monitoring agent and more, liveupdate is working fine !
so i thinks it will be easy to upgrade to 7.3 now...
best regards
Alain