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upgrade from imc 7.1 to 7.2

 
whiplash
Occasional Visitor

upgrade from imc 7.1 to 7.2

hi  ,

I'm trying to upgarde from 7.1 to 7.2.

the install reaches the choose targer folder , shows a message "the common components are being upgraded"

and closes.

nothing is upgradedWhatsApp Image 2017-04-26 at 14.51.48.jpeg

 

 

 

what am i doing wrong?

3 REPLIES
ibias
Regular Advisor

Re: upgrade from imc 7.1 to 7.2

Check in the deployment agent the deployed components. Sometimes they waiting for upgrade.

Re: upgrade from imc 7.1 to 7.2

Hi

I have the same problem here.

Was there any solution?

mschrein2
Frequent Advisor

Re: upgrade from imc 7.1 to 7.2

Hi,

could you please have a look at:

c:\Windows\iMC-Reserverd\logs

here you should see the install.timestamp.log and the update......log

this should tell you if there is any error

 

During the Upgrade, the DMA is also updated, thats why the DMA window vanishes, but normally you should see after a short time, a new popup which tells you, that java is updated, copying files etc) or an error message