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11-28-2011 12:24 PM
11-28-2011 12:24 PM
3502 unable to transfer calls
Hello all,
I am using a 3com 3502 phone and I am having trouble transferring phone calls using my call buttons... When I press Transfer>>the call button of desired extension>>Transfer... All it says is that it is an invalid extension yet when I type the same extension in it transfers no problem...
Please Assist
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02-10-2012 04:58 AM
02-10-2012 04:58 AM
Re: 3502 unable to transfer calls
Hi Comster,
Its a bit difficult to respond given the little information provided. You may want to take a look at the following is that may affect the ability to transfer a call:
1. COS - if trunk to trunk is blacklisted then transfer function wont work