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3502 unable to transfer calls

comster22
Occasional Visitor

3502 unable to transfer calls

Hello all,

 

I am using a 3com 3502 phone and I am having trouble transferring phone calls using my call buttons... When I press Transfer>>the call button of desired extension>>Transfer... All it says is that it is an invalid extension yet when I type the same extension in it transfers no problem... 

 

Please Assist

1 REPLY
TajoodienParker
Frequent Visitor

Re: 3502 unable to transfer calls

Hi Comster,

 

Its a bit difficult to respond given the little information provided. You may want to take a look at the following is that may affect the ability to transfer a call:

 

1. COS - if trunk to trunk is blacklisted then transfer function wont work