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350x telephone blinks when in sleep mode

Hiram
Occasional Contributor

350x telephone blinks when in sleep mode

Just deployed five hundred 350x telephones. The sleep feature is not making the customer happy because the MSG light blinks when the 350x telephone goes into sleep mode, disturbing the users while they work at their desks. Most users have put tape over the MSG light to prevent the distracting blink when the phone goes into sleep. The sleep feature is what sold the system (greener) and now we have to disable this feature due to the annoyance factor. There needs to be another check-box in the profile page to disable the blinking light when in sleep mode (with zero messages). - The light remains solid when a new message is in the mailbox and the phone is asleep, which does not disturb the users.

 

Thank you.