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2 Different problems, same V3000.

MBlank
Advisor

2 Different problems, same V3000.

System running revision 6_0_49 they have the original 128 MB installed, approximately 27MB free.



They have 13 3102B phones, 1 3Com Polycom and 2 older 2102 models phones.



The issues that are occuring is the volume is too low on calls (have already modified the incoming DB level to raise it some). Issues are occuring that if the person on the outside speaks to loud the call is dropping (this occurs since the DB level was raised).



They have a 3Com 4500 switch, PoE, and it has the newest revision of firmware on it.



I am at a loss.



Mike Blank

LeBlanc Communications

This message was edited by MBlank on 3-25-09 @ 2:11 PM
Mike Blank

LeBlanc Communications

3 REPLIES
merlin_1
Super Advisor

Re: 2 Different problems, same V3000.

what type of lines ? analog or digital - T1 or PRI ?



You should be running at least 6.0.63 code for any and all audio issue s. Fixes in this relase for some analog issues .

MBlank
Advisor

Re: 2 Different problems, same V3000.

They are using analog lines. What audio issues is this version supposed to fix?

Mike Blank

LeBlanc Communications

Mike Blank

LeBlanc Communications

merlin_1
Super Advisor

Re: 2 Different problems, same V3000.

Digital and Analog echo



Check the release notes for R6.0.59 and 6.0.63

This message was edited by merlin on 3-26-09 @ 8:31 AM