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11-02-2010 06:53 AM
11-02-2010 06:53 AM
I have a customer that has two NBX system with VTL trunks. Site A has 1XX extensions and Site B has 2XX extensions. we tried to set the 2 option in the night AA to transfer to site B but it does not allow it. Is there a work around?
Solved! Go to Solution.
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11-02-2010 08:22 AM
11-02-2010 08:22 AM
Re: AA Transfer across VTL trunks
Use aa's at both sites to have different numbers like
ex :
site 1 5500 - 5510
site 2 5511-5520
use a pretrans @ site one and send the did from say 5083235000 to AA 5511 using the vtls .
entry in table 2 for a route for say 5511 to use rte 10 ( your vtl rte )
You can use pretranlsators or Set up custom time of day routes as well .
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11-02-2010 08:31 AM
11-02-2010 08:31 AM
Re: AA Transfer across VTL trunks
I think i did not explain myself correctly. If a caller is in the AA in site A and they need to dial an extension in site B, is that possible? Site A only has analog lines and all calls go into one AA but they need to be able to reach mailboxes in site B.
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11-02-2010 09:34 AM
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11-02-2010 10:00 AM
11-02-2010 10:00 AM
Re: AA Transfer across VTL trunks
Thank you. I should have thought of that.
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11-02-2010 10:23 AM
11-02-2010 10:23 AM
Re: AA Transfer across VTL trunks
That is the preferred method . I thought you wanted to send the call directly to the other sites Auto Attendant .
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11-02-2010 10:26 AM - edited 11-02-2010 10:28 AM
11-02-2010 10:26 AM - edited 11-02-2010 10:28 AM
Re: AA Transfer across VTL trunks
I have a doc but it will nto let me post it so I will cuit and paste it for you as well .
Site to Site calling
The easiest way is to use Unique extensions site to sit e, example , 1100 = site 1 & 1200 = site 2
We will use route 10 as our example sending calls to extensions 75XX ( 7500 thru 7599 )
1. Create a destination route
DestinationRoute Create 10 Test rte to 10.211.243.3
DestinationRouteEntry Create 10 1 *0010
DestinationRouteOperation Create 10 1 1 replace 10*211*243*3* ( IP address of remote site )
Once you create your destination routes , you must assign them to an entry in the dial plan for site to site calling . By this example , anything with 75XX will go out route 10 thus using the IP address on the dial plan to go to the other site . You will see on the other site 10*211*243*3*75XX in the logs .
Add this line below to dial plan table 1 .
TableEntry Create 1 47 20 4 4 Internal 0 10
This tells the system to route any calls with 20xx to route 10 and the IP address to the other site
Assign in table one a wan class to the entry and make sure to enable in the Class of Service .
Create a new extension list called *0010 and call it tie lines . Add in your vtl ports to this extension list .
Call your extension across the wan and see if the tels ring and answer .
Note : for outbound calling , you MUST set up a second route exactly like this one , but at the end of the string add in an 8 digit password , 10*211*243*3*00000000* . Then go into netset - system maintainance / password administration and select vtl passwords and click on GO . Then create a password 8 zero's like in the entry previous . No outbound calling unless you use a password . Then in dial plan one at the remote site , assign to your 9 route this new route 10 from site 2 to site 1 and now your calls will go to site 1 , send the digits , 91xxx-xxxx and process the call automaticially . Ext List 11 will have the same VTL ports in it as the internal ext list 10
TableEntry Create 1 10 9 8 8 Local 0 11
TableEntry Create 1 11 90 2 64 Operator 0 11
TableEntry Create 1 12 901 4 64 International 0 11
TableEntry Create 1 13 91 9 12 LongDistance 0 11
TableEntry Create 1 20 9101 9 64 AlternateLong 0 11
TableEntry Create 1 21 911 3 3 Emergency 0 2
TableEntry Create 1 22 91800 12 12 TollFree 0 11
TableEntry Create 1 23 91888 12 12 TollFree 0 11
TableEntry Create 1 24 91877 12 12 TollFree 0 11
TableEntry Create 1 25 91866 12 12 TollFree 0 11
TableEntry Create 1 26 91855 12 12 TollFree 0 11
TableEntry Create 1 27 91900 12 12 Toll 0 11
TableEntry Create 1 28 91976 12 12 Toll 0 11
TableEntry Create 1 29 9911 4 4 Emergency 0 11
TableEntry Create 1 30 9411 4 4 Operator 0 11
TableEntry Create 1 31 9* 4 4 COCode 0 11
DestinationRoute Create 11 Test rte to 10.211.243.3 External outbound site to site
DestinationRouteEntry Create 11 1 *0011
DestinationRouteOperation Create 11 1 1 replace 10*211*243*3*00000000*
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11-04-2010 05:43 AM
11-04-2010 05:43 AM
Re: AA Transfer across VTL trunks
If you need a copy of my dial plan I can attach it for you. I have that feature set up for multiple sites, it took me a few tries to figure it out.
Telecom/Network Manager
Influent Inc
Dublin Oh 43017
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11-04-2010 06:09 AM
11-04-2010 06:09 AM
Re: AA Transfer across VTL trunks
Thank you but I got the routing setup, I just needed to get the AA to be able to transfer calls to the remote NBX.
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11-04-2010 12:55 PM
11-04-2010 12:55 PM
Re: AA Transfer across VTL trunks
Nice job ....
Let us know if we can help ?
Regards