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12-09-2010 07:28 AM
12-09-2010 07:28 AM
Adding 3102 phone, need to install new license? How to get the keys now with new site
Basically I have some users from another site moving to my site, they all have the 3102 and maybe one 3103 phone, I know I need to add the licenses to my NBX but the esupport site changed after I login it goes here, I can fumble my way through 3Com-Network Licenses-NBX Licenses-3C10412-3Com Group 2 License, but then it really doesn't let me choose anything else. in the past I would add a serial number my sales person sent me and generate a key to add to my system. I don't see this anywhere, did they revert back to and emailing process like 3Com use to use?
I really need to get a couple of licenses soon.
Thank You,
DSM1
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12-10-2010 05:41 AM
12-10-2010 05:41 AM
Re: Adding 3102 phone, need to install new license? How to get the keys now with new site
You need to contact the support group @ 800 876-3266 for now until the web is resolved