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Adding 3102 phone, need to install new license? How to get the keys now with new site

DSM1
Occasional Visitor

Adding 3102 phone, need to install new license? How to get the keys now with new site

Basically I have some users from another site moving to my site, they all have the 3102 and maybe one 3103 phone, I know I need to add the licenses to my NBX but the esupport site changed after I login it goes here, I can fumble my way through  3Com-Network Licenses-NBX Licenses-3C10412-3Com Group 2 License, but then it really doesn't let me choose anything else. in the past I would add a serial number my sales person sent me and generate a key to add to my system. I don't see this anywhere, did they revert back to and emailing process like 3Com use to use?

 

I really need to get a couple of licenses soon.

 

Thank You,

 

DSM1

1 REPLY
merlin215
Valued Contributor

Re: Adding 3102 phone, need to install new license? How to get the keys now with new site

You need to contact the support group @ 800 876-3266 for now until the web is resolved