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Bridged call appearances when using SIP phones on NBX

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Bridged call appearances when using SIP phones on NBX

Hello,

 

I have a NBX running in SIP mode 6.5.22.  We have been adding Polycom Soundpoint IP550's and they have been working fine though they are not really integrated into the PBX as well as the 3Com handsets.  Now I have a problem in that I need to set up a bridged appearance across two IP 550's, which I have tried to do via the web interface to the phones but I can't get it to work properly.  It seems that if you add an extension on Line 2 on one phone, that extension gets completely dropped off the primary phone where it belongs even if you set it up as a 'shared' line.  Will this just never work because the NBX can't handle this functionality on a SIP phone? Am I missing something obvious?

2 REPLIES
bosoxfan
Trusted Contributor
Solution

Re: Bridged call appearances when using SIP phones on NBX

Sorry, you are out of luck.. Please see the NBX Administrators Guide, Chapter 10, SIP Mode Operations.

Page 237 states :"generic SIP telephones cannot be bridged extensions"

Re: Bridged call appearances when using SIP phones on NBX

Rats - thats what I thought - thanks.