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CDR questions

direwolfnj
Occasional Advisor

CDR questions

I have 24 facilities with various NBX's. All are at 6.0.59. Average 20 users per building. Is there an automated CDR retrieve program? I am assuming I could set something up with ftp, but not a clue how. Also, I see the recommended Purge Interval is 35 days. What are the issues of increasing it and what would be the limit and why?



2 REPLIES
bosoxfan_1
Super Advisor

Re: CDR questions

3Com does not have anything that will "merge' in CDR records from different systems. However, there is a partner of 3com, Trivium that has a CallAnalyst program. You should contact them. (www.triviumsys.com)



 



As for the purge interval, it is really dependent on the number of calls and a matter of disk space. The purge interval can only go as high as 60 days. It was just that customers will download the data and keep it on their PC.



So, just a matter of disk space which is not an issue with the newer NBX'es (was with the older NBX 100's with the smaller disks)



direwolfnj
Occasional Advisor

Re: CDR questions

Thanks