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Call Transferring and nobody there

jmranchman
Occasional Contributor

Call Transferring and nobody there

My question regards transferring a call to someone who you know is not there.  For instance, if I take a call and need to transfer it to another person, but I already know that person is not there, I want to make it so that the phone goes straight to voice mail and DOES NOT ring at all.  Is this possible?



I know there is a timer setting to make the phone silent, which would probably take care of what I want, but I would like an answer to this question as well if anyone has one.



Thanks so much in advance.



jm

3 REPLIES
DanCarroll
Frequent Advisor

Re: Call Transferring and nobody there

While on call press feature + 441, then extension number,



then hang up.



bosoxfan_1
Super Advisor

Re: Call Transferring and nobody there

Another option is to map a button to "Xfer VMail'.. then all you have to do is press button, enter users extension, hangup



jmranchman
Occasional Contributor

Re: Call Transferring and nobody there

Thanks to both of you for the info.  We already had a button mapped for that but nobody had been using it.  They will be now.  Thanks again!