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тАО10-09-2009 10:02 AM
тАО10-09-2009 10:02 AM
Re: Caller ID on transfered Calls
Thanks!
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тАО10-09-2009 10:38 AM
тАО10-09-2009 10:38 AM
Re: Caller ID on transfered Calls
ftp to ftpnbx.3com.com, user: Dealers,
pass:sell10knbx.
go to the /Dealers/R4_3_17 Software folder.. 4.3.17 is there because it was the last 4.3.x release..
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тАО10-12-2009 07:51 AM
тАО10-12-2009 07:51 AM
Re: Caller ID on transfered Calls
Also, while getting that flag added over the weekend, I discovered that you don't need to be running 4.3.16 or newer for it to work...on a whim, I added the flag on my existing 4.3.6 system, and it worked. Seeing as there's a reference to this flag in the 4.3 release notes (it simply outlines the problem and suggests users who need a fix contact 3Com support), I'd be willing to guess that it'll work on any version of 4.3. However, you were correct with your syntax -- it's unfortunate that 3Com can't even get the syntax correct in its own KB articles, but not terribly surprising considering it's 3Com.
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тАО10-12-2009 08:41 AM
тАО10-12-2009 08:41 AM
Re: Caller ID on transfered Calls
You did not mention the 3KB number but I think I found it . I put in a request to fix 3KB13975
Unfortunately these things do occur but there is a new system in place with a double check on a lot of these . If you find any issues with the solutions please don't hesitate to let us know , Considering what the 3KB was written for . Apologies for the issue ....
Thanks
This message was edited by merlin on 10-12-09 @ 8:44 AM
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тАО11-03-2009 03:26 PM
тАО11-03-2009 03:26 PM
Re: Caller ID on transfered Calls
I have tried everything and nothing works. Can someone please tell me step by step because clicking the radio button, send originating parties caller ID didn't do anything. Doesn't matter which option I chose, the result is the same.
Code Revision 6_0_63 Non Sip Mode
Michael J Barnett
Telecom/Network Manager
Influent Inc
Dublin Oh 43017
Telecom/Network Manager
Influent Inc
Dublin Oh 43017
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тАО11-03-2009 03:37 PM
тАО11-03-2009 03:37 PM
Re: Caller ID on transfered Calls
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тАО11-03-2009 03:46 PM
тАО11-03-2009 03:46 PM
Re: Caller ID on transfered Calls
2. Forward form your tel to your cell
3. review the inbound caller id and as long as the feature is enabled , then you should see your originating party caller id on your tel .
If not , Can you open a case with Us and we can asssist you ? we have used this numerous times on code all the way up to 6.5 .
In 6.0 Netset :
Go to :
Country settings / regional settings / advanced settings and see what it is set for ? Remember a hint is that after making this change you may have to reboot your NBX as well .
Use the originaing caller id or transferred caller id settings . In your Case I would think you would want to use transferred caller id , or see if both of them are working . If not , then maybe something else is going on ....
This message was edited by merlin on 11-3-09 @ 3:52 PM
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тАО11-03-2009 04:49 PM
тАО11-03-2009 04:49 PM
Re: Caller ID on transfered Calls
/ PreTransId Entry OperId Operation Value
/ ---------- ----- ------ --------- -----
PreTranslatorOperation Create 1 1 1 replace 4400
PreTranslatorOperation Create 1 2 1 replace 4400
PreTranslatorOperation Create 1 3 1 replace 6142801600
PreTranslatorOperation Create 1 4 1 replace 4400
PreTranslatorOperation Create 1 5 1 replace 4400
PreTranslatorOperation Create 1 6 1 replace 4400
PreTranslatorOperation Create 1 7 1 replace 4400
PreTranslatorOperation Create 1 8 1 replace 4400
PreTranslatorOperation Create 1 9 1 replace 4400
PreTranslatorOperation Create 1 10 1 replace 4400
PreTranslatorOperation Create 1 11 1 replace 3300
PreTranslatorOperation Create 1 12 1 replace 3200
PreTranslatorOperation Create 1 13 1 replace 3100
PreTranslatorOperation Create 2 1 1 replace 6142801600
Michael J Barnett
Telecom/Network Manager
Influent Inc
Dublin Oh 43017
Telecom/Network Manager
Influent Inc
Dublin Oh 43017
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тАО11-04-2009 06:58 AM
тАО11-04-2009 06:58 AM
Re: Caller ID on transfered Calls
Not sure how this plays into the issue above .
A brief description :
1. To send a btn ? 508 323-5000 to every caller . This way everyone sees the same caller id
2. To send out the did information so that the caller's number is presented , Say a did for
508 323-5004 . This way each tel has their own number . ( 5000 thru say 5099 as a ficticious range )
On Inbound caller id :
Telco sends us a number , say , 508 323-6000 via a pri call inbound . We send this info to the callers tel on an inbound call . So , when the number say is forwarded to another number , outbound call forwarding like descrobed above , this number will be sent instead of your extension number to the outside forwared number . You change this in the regional settings described in my last message .
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тАО11-04-2009 07:46 AM
тАО11-04-2009 07:46 AM
Re: Caller ID on transfered Calls
I wrote this entire dial plan via trial and error.
/////////////////////////////////////////////////////////////////////////////////
/
/ NBX Dial Plan Configuration File
/ Generated from machine V3000 192.168.17.251 owned by Influent
/ Generated on WED NOV 04 08:45:44 2009
/
/////////////////////////////////////////////////////////////////////////////////
/ First, delete all existing dialplan information
Table Delete *
DestinationRoute Delete *
TimedRoute Delete *
PreTranslator Delete *
/ Now, create all dialplan information
/////////////////////////////////////////////////////////////////////////////////
/ Settings. Note: ACD ranges included in HuntGroup category.
/////////////////////////////////////////////////////////////////////////////////
ExtensionLength 4
ExtensionRange Telephone 3000 3777
ExtensionRange Park 7000 7099
ExtensionRange AutoAttendant 5500 5599
ExtensionRange HuntGroup 4000 4099
ExtensionRange External 6300 7999
/////////////////////////////////////////////////////////////////////////////////
/ The ExtensionRange External Setting MUST include the Park range.
/ If the Call Park range is outside of the ExtensionRange External,
/ the Call Park feature will not work.
/////////////////////////////////////////////////////////////////////////////////
ExternalSettings 8 6300 500
/////////////////////////////////////////////////////////////////////////////////
/ Dial Plan Tables
/////////////////////////////////////////////////////////////////////////////////
Table Create 1 Internal 4 Digit Extensions
/ Id Entry Digits Min Max Class Prio Route
/ -- ----- ------------ --- --- ------------- ---- -----
TableEntry Create 1 1 0 1 1 Internal 0 4
TableEntry Create 1 2 1 4 4 Internal 0 0
TableEntry Create 1 4 3 4 4 Internal 0 0
TableEntry Create 1 5 4 4 4 Internal 0 0
TableEntry Create 1 6 500 3 3 Internal 0 3
TableEntry Create 1 7 55 4 4 Internal 0 3
TableEntry Create 1 8 6 4 4 Internal 0 0
TableEntry Create 1 9 7 4 4 Diagnostics 0 0
TableEntry Create 1 10 8 8 11 Local 0 1
TableEntry Create 1 11 80 2 64 Operator 0 1
TableEntry Create 1 12 801 4 64 International 0 1
TableEntry Create 1 13 81 9 12 LongDistance 0 1
TableEntry Create 1 20 8101 9 64 AlternateLong 0 1
TableEntry Create 1 21 911 3 3 Emergency 0 2
TableEntry Create 1 22 81800 12 12 TollFree 0 1
TableEntry Create 1 23 81888 12 12 TollFree 0 1
TableEntry Create 1 24 81877 12 12 TollFree 0 1
TableEntry Create 1 25 81900 12 12 Toll 0 1
TableEntry Create 1 26 81976 12 12 Toll 0 1
TableEntry Create 1 27 9911 4 4 Emergency 0 1
TableEntry Create 1 28 8411 4 4 Operator 0 1
TableEntry Create 1 29 9* 4 4 COCode 0 1
TableEntry Create 1 30 8 8 11 Local 0 8
TableEntry Create 1 31 80 2 64 Operator 0 8
TableEntry Create 1 32 801 4 64 International 0 8
TableEntry Create 1 33 81 9 12 LongDistance 0 8
TableEntry Create 1 34 8101 9 64 AlternateLong 0 8
TableEntry Create 1 35 81800 12 12 TollFree 0 8
TableEntry Create 1 36 81888 12 12 TollFree 0 8
TableEntry Create 1 37 81877 12 12 TollFree 0 8
TableEntry Create 1 38 81900 12 12 Toll 0 8
TableEntry Create 1 39 81976 12 12 Toll 0 8
TableEntry Create 1 40 8911 4 4 Emergency 0 8
TableEntry Create 1 41 8411 4 4 Operator 0 8
TableEntry Create 1 42 8* 4 4 COCode 0 8
TableEntry Create 1 43 *2 6 6 Internal 0 88
TableEntry Create 1 44 22 4 4 WAN 0 22
TableEntry Create 1 45 23 4 4 WAN 0 23
TableEntry Create 1 46 24 4 4 WAN 0 24
TableEntry Create 1 47 26 4 4 WAN 0 26
TableEntry Create 1 48 27 4 4 WAN 0 27
TableEntry Create 1 49 25 4 4 WAN 0 25
TableEntry Create 1 50 28 4 4 WAN 0 28
TableEntry Create 1 51 22 4 4 Internal 0 22
TableEntry Create 1 52 23 4 4 Internal 0 23
TableEntry Create 1 53 24 4 4 Internal 0 24
TableEntry Create 1 54 26 4 4 Internal 0 26
TableEntry Create 1 55 27 4 4 Internal 0 27
TableEntry Create 1 56 25 4 4 Internal 0 25
TableEntry Create 1 57 28 4 4 Internal 0 28
Table Create 2 Incoming 4 Digit DID and Auto At
/ Id Entry Digits Min Max Class Prio Route
/ -- ----- ------------ --- --- ------------- ---- -----
TableEntry Create 2 1 0 1 1 Internal 0 4
TableEntry Create 2 2 1 4 4 Internal 0 0
TableEntry Create 2 3 2 4 4 Internal 0 0
TableEntry Create 2 4 3 4 4 Internal 0 0
TableEntry Create 2 5 4 4 4 Internal 0 0
TableEntry Create 2 6 500 3 3 Internal 0 3
TableEntry Create 2 7 55 4 4 Internal 0 3
TableEntry Create 2 8 *2 6 6 Internal 0 88
TableEntry Create 2 51 22 4 4 Internal 0 22
TableEntry Create 2 52 23 4 4 Internal 0 23
TableEntry Create 2 53 24 4 4 Internal 0 24
TableEntry Create 2 54 26 4 4 Internal 0 26
TableEntry Create 2 55 27 4 4 Internal 0 27
TableEntry Create 2 56 25 4 4 Internal 0 25
TableEntry Create 2 57 28 4 4 Internal 0 28
Table Create 3 Least Cost Routing
/////////////////////////////////////////////////////////////////////////////////
/ Routes
/////////////////////////////////////////////////////////////////////////////////
/ Route Description
/ ----- -----------
DestinationRoute Create 1 LocalCO
DestinationRoute Create 2 LocalCONoStrip
DestinationRoute Create 3 Voice Application
DestinationRoute Create 4 Attendant
DestinationRoute Create 5 H323 ConneXtions Ports
DestinationRoute Create 8 8 Pool
DestinationRoute Create 22 VTL Lincoln
DestinationRoute Create 23 VTL New Philly
DestinationRoute Create 24 VTL Marietta
DestinationRoute Create 25 Panama
DestinationRoute Create 26 VTL Quincy
DestinationRoute Create 27 VTL LA Sales Office
DestinationRoute Create 28 Tiffin
DestinationRoute Create 88 Phantom Direct Dialing
/ Route Entry DestinationExtension
/ ----- ----- --------------------
DestinationRouteEntry Create 1 1 *0001
DestinationRouteEntry Create 1 2 *0002
DestinationRouteEntry Create 2 1 *0001
DestinationRouteEntry Create 2 2 *0002
DestinationRouteEntry Create 3 1 *0003
DestinationRouteEntry Create 4 1 *0004
DestinationRouteEntry Create 5 1 *0005
DestinationRouteEntry Create 8 1 *0008
DestinationRouteEntry Create 22 1 *0006
DestinationRouteEntry Create 23 1 *0006
DestinationRouteEntry Create 24 1 *0006
DestinationRouteEntry Create 25 1 *0006
DestinationRouteEntry Create 26 1 *0006
DestinationRouteEntry Create 27 1 *0006
DestinationRouteEntry Create 28 1 *0006
DestinationRouteEntry Create 88 1 *0003
/ Route Entry OperId Operation Value
/ ----- ----- ------ --------- -----
DestinationRouteOperation Create 1 1 1 stripLead 1
DestinationRouteOperation Create 1 2 1 stripLead 1
DestinationRouteOperation Create 8 1 1 stripLead 1
DestinationRouteOperation Create 22 1 1 prepend 10*110*50*20*
DestinationRouteOperation Create 23 1 1 prepend 10*50*50*200*
DestinationRouteOperation Create 24 1 1 prepend 10*70*50*251*
DestinationRouteOperation Create 25 1 1 prepend 10*150*50*251*
DestinationRouteOperation Create 26 1 1 prepend 10*100*50*251*
DestinationRouteOperation Create 27 1 1 prepend 10*80*10*251*
DestinationRouteOperation Create 28 1 1 prepend 10*60*50*251*
DestinationRouteOperation Create 88 1 1 stripLead 2
DestinationRouteOperation Create 88 1 2 prepend 500FAAAAA4#
DestinationRouteOperation Create 88 1 3 append #*F
/////////////////////////////////////////////////////////////////////////////////
/ Pretranslators
/////////////////////////////////////////////////////////////////////////////////
PreTranslator Create 1 4Digit DDI 4Digit Internal
/ PreTransId Entry Digits
/ ---------- ----- ------
PreTranslatorEntry Create 1 1 1
PreTranslatorEntry Create 1 2 2
PreTranslatorEntry Create 1 3 3
PreTranslatorEntry Create 1 4 4
PreTranslatorEntry Create 1 5 5
PreTranslatorEntry Create 1 6 6
PreTranslatorEntry Create 1 7 7
PreTranslatorEntry Create 1 8 8
PreTranslatorEntry Create 1 9 9
PreTranslatorEntry Create 1 10 0
PreTranslatorEntry Create 1 11 3035
PreTranslatorEntry Create 1 12 3039
PreTranslatorEntry Create 1 13 3058
PreTranslator Create 2 Outbound Caller ID Presentation
/ PreTransId Entry Digits
/ ---------- ----- ------
PreTranslatorEntry Create 2 1 3
/ PreTransId Entry OperId Operation Value
/ ---------- ----- ------ --------- -----
PreTranslatorOperation Create 1 1 1 replace 4400
PreTranslatorOperation Create 1 2 1 replace 4400
PreTranslatorOperation Create 1 3 1 replace 4400
PreTranslatorOperation Create 1 4 1 replace 4400
PreTranslatorOperation Create 1 5 1 replace 4400
PreTranslatorOperation Create 1 6 1 replace 4400
PreTranslatorOperation Create 1 7 1 replace 4400
PreTranslatorOperation Create 1 8 1 replace 4400
PreTranslatorOperation Create 1 9 1 replace 4400
PreTranslatorOperation Create 1 10 1 replace 4400
PreTranslatorOperation Create 1 11 1 replace 3300
PreTranslatorOperation Create 1 12 1 replace 3200
PreTranslatorOperation Create 1 13 1 replace 3100
/ End of configuration
Michael J Barnett
Telecom/Network Manager
Influent Inc
Dublin Oh 43017
Telecom/Network Manager
Influent Inc
Dublin Oh 43017