IP Telephony - NBX
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Chopped Voice Prompts

Damian_1
Occasional Visitor

Chopped Voice Prompts

Hi everybody, we´ve just started to upgrade systems to release 6.5 but we´ve found an awful situation when we enable SIP with prerecorded ulaw and G.729 voice prompts as they are cut at the end, the problem seems to be only with numbers. We use Mexico´s regional package and after several tests to isolate the problem i´ve just downloaded the prompts form NBX using FTP and found that ulaw prompts are incomplete, for example for number 4 instead of "cuatro" it plays "cuat", i compared ulaw to adpcm prompts and adpcm promts are OK, i haven´t found a way to play G.729 coded wav files. We´ve tested it with versions 6_5_18, 6_5_20, 6_5_22 and it is the same situation with every version.



Has anybody else found a similar problem? And is so, how did you slove it?