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Consoles not working after 6.5.18 upgrade

rlrichey
Occasional Contributor

Consoles not working after 6.5.18 upgrade

Our attendant consoles are not working after upgrading to 6.5.18. The consoles flash in a repeating sequence. They show up as online, but do not work.



Any thughts.

5 REPLIES
maknbx_1
Frequent Advisor

Re: Consoles not working after 6.5.18 upgrade

I know issue, and i try with consolle (DSS/BLF) old model 1105 3C10123 and with this one work fine.



Only when up the case receive the FIX? I write in other discussion.



Future release or also method?
rlrichey
Occasional Contributor

Re: Consoles not working after 6.5.18 upgrade

Our attendant consoles are not working after upgrading to 6.5.18. The consoles flash in a repeating sequence. They show up as online, but do not work.



Any thughts.

merlin_1
Super Advisor

Re: Consoles not working after 6.5.18 upgrade

Known issue . Open up a case and you can get the patch for this

cburgess
Occasional Visitor

Re: Consoles not working after 6.5.18 upgrade

we have noticed that it will not handle more than 3 consoles on our instalation. The 4th will continually restart.

maknbx_1
Frequent Advisor

Re: Consoles not working after 6.5.18 upgrade

I know this bug is fixed on R6_5_20 or i read in a previous release note.



I try and after post here the result



THANKS