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07-15-2009 08:42 AM
07-15-2009 08:42 AM
Dial Plan
I need to make some changes to the dial plan. Anyone knoe a good place to read up on how to modify the dial plan...
1 REPLY 1
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07-27-2009 07:16 AM
07-27-2009 07:16 AM
Re: Dial Plan
Danny
Start in the admin guide and then put a mission together .
It is rather simple as the dial plan is broken into 2 tables to begin with
1. Internal devices
2. did type inbound calls - inbound did and auto attendant
You can use routes on did calls to send calers to extensions , auto attendants , hunt groups , more timed routes for time of day answering .
Start in the admin guide and then put a mission together .
It is rather simple as the dial plan is broken into 2 tables to begin with
1. Internal devices
2. did type inbound calls - inbound did and auto attendant
You can use routes on did calls to send calers to extensions , auto attendants , hunt groups , more timed routes for time of day answering .
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