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02-15-2011 03:10 PM
02-15-2011 03:10 PM
FTP Site for 6_5_22 p03
Can anyone direct me to an ftp site for the 6_5_22 p03 patch?
After upgrading to 6_5_22 I get one way audio when I transfer an external call to remote site that has its own call processor.
We have trusted SIP end points. I can dial successfully from site to site by extension via SIP and audio is in both directions. Also, I can transfer internal calls from site to site by extension via SIP and audio is in both directions.
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02-16-2011 05:14 AM
02-16-2011 05:14 AM
Re: FTP Site for 6_5_22 p03
You need to open a case to get the P03 patch... sorry
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02-17-2011 03:40 PM
02-17-2011 03:40 PM
Re: FTP Site for 6_5_22 p03
Would you mind giving a quick rundown of the process of "opening a case"?
Thanks!!
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02-18-2011 11:00 AM
02-18-2011 11:00 AM
Re: FTP Site for 6_5_22 p03
first thing is to call 800 876-3266 and give them your contract number . Then tell them what the issue is and they will open a case for you .
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02-21-2011 02:56 PM
02-21-2011 02:56 PM
Re: FTP Site for 6_5_22 p03
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02-22-2011 04:54 AM
02-22-2011 04:54 AM
Re: FTP Site for 6_5_22 p03
Unfortunately Yes . Per HP , we can only give out to contract customers .
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02-22-2011 09:16 AM
02-22-2011 09:16 AM
Re: FTP Site for 6_5_22 p03
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03-02-2011 06:18 AM
03-02-2011 06:18 AM
Re: FTP Site for 6_5_22 p03
Mike,
Contact me. I have some info that could help.
mbarnett@influentinc.com
Telecom/Network Manager
Influent Inc
Dublin Oh 43017