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Future for NBX users???

al_2
Occasional Visitor

Future for NBX users???



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Has HP released anything yet to let us know what their plan is for existing NBX users?



Are they going to continue to support the product, replace it, or something else?



We're quite happy with our NBX phone system and certainly not relishing the thought of having to replace it, but are concerned about support going forward.



One of the posts here indicated that HP is going to stop selling the product this year.  Does that mean we'll continue to have support for 2 years after that?



Concerned.



 



 

3 REPLIES
bosoxfan_1
Super Advisor

Re: Future for NBX users???

NBX will stop selling July 30 of this year.



Bug fixes will continue for one more year and end July 30, 2011. Phone support will continue for



2 years and end July 30, 2012. This is per the contracts that are sold.



 



Hope this helps !



greg24
Regular Advisor

Re: Future for NBX users???

My support contract expires December 2010.  I was going to renew for another year but I am concerned that I will pay for a full year but only get 6 months of support.  Or is my worry a year early?  Can I get a support contract in December that expires July 30, 2012?  Will there be a trade-in program that starts Janurary 2012?



Thanks



This message was edited by gregw on 7-13-10 @ 10:46 AM
bosoxfan_1
Super Advisor

Re: Future for NBX users???

3com service contgracts wil lbe sold with exdpireation dates no later than July 30, 2012.



As for the trade-in program, stay tuned on that !