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03-16-2011 12:06 PM
03-16-2011 12:06 PM
How to downgrade 3102 telephone software?
Got some 3102 telephones where version 6 software on them. Also have a NBX system with version 4 software on it. Can I downgrade the telephones software to version 4 (specifically 4.0.3)? If so, how?
Thanks,
Tom
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03-17-2011 04:38 AM
03-17-2011 04:38 AM
Re: How to downgrade 3102 telephone software?
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03-17-2011 07:02 AM
03-17-2011 07:02 AM
Re: How to downgrade 3102 telephone software?
Hmmm... thanks for the reply.
Where is the program menu on the telephone? I have reset the EEprom - is that it? Is it the menu that needs a password? What's the password??
When the telephone is plugged in, it says 'Contacting NCP' then 'Waiting for DHCO server... Attempting Layer 3 Discovery'. IT goes back and forth between these two message endlessly.
Thanks!
Tom
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03-17-2011 11:36 AM
03-17-2011 11:36 AM
Re: How to downgrade 3102 telephone software?
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03-17-2011 11:40 AM
03-17-2011 11:40 AM
Re: How to downgrade 3102 telephone software?
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03-21-2011 10:34 AM
03-21-2011 10:34 AM
Re: How to downgrade 3102 telephone software?
Ack! Still cannot reset phone to factory defaults! I have cleared the EEprom, but cannot tell if that did anything. The address locs still seem to have different data in them.
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03-21-2011 11:25 AM
03-21-2011 11:25 AM
Re: How to downgrade 3102 telephone software?
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03-21-2011 11:59 AM
03-21-2011 11:59 AM
Re: How to downgrade 3102 telephone software?
THe 3102B phones are supported in 5.0.31
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03-22-2011 01:04 PM
03-22-2011 01:04 PM
Re: How to downgrade 3102 telephone software?
Ah... I think my phones may be the 'B' model! On the bottom, it reads:
3102 3C10402B
So, are they B's ?
Tom
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03-23-2011 12:00 PM
03-23-2011 12:00 PM
Re: How to downgrade 3102 telephone software?
yes, they are "B" phones.. first support for "B" phones was in 5.0.31.
if you put in your URL Ip_address of NBX/htfso/NBossLog.txt... you should see in the NBossLog.txt,
a lot of "unknown hardware revision".. which is the NBX trying to discover the phone but does not recognize the hardware because you are on 4.x.