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Incoming DID range routing to autoattendant despite Pretranslator

TracyWhite
Occasional Contributor

Incoming DID range routing to autoattendant despite Pretranslator

Have a system I movced recently for an office sonsilidation. It's in the 503 area code and switched from four digits inbound at the old location to ten, and added three new DID ranges. Three of the new DID ranges work fine; the fourth consistently goes to autoattendant. When I ran the dialplan test I get (Prefix substituted with "XXX" below):

 

Translation and Routing verification tool


ERROR: Invalid phone number dialed for dial plan table 2

       Digits in 503XXX5853 digits out 5853

 

Yet the others hit the pretranslators and have the striplead run correctly.

 

Table Create 2 Incoming 4 Digit DID and Auto At
/                  Id Entry  Digits       Min Max Class           Prio Route
/                  -- -----  ------------ --- --- -------------   ---- -----
TableEntry Create   2     8  503           10  10 Internal           0     0

 

(Prefix substituted with "XXX" below)

PreTranslator Create 1 5Digit DDI 4Digit Internal
/                         PreTransId Entry Digits
/                         ---------- ----- ------
PreTranslatorEntry Create          1    18 503XXX33
PreTranslatorEntry Create          1    19 503XXX38
PreTranslatorEntry Create          1    20 503XXX39
PreTranslatorEntry Create          1    21 503XXX58


/                             PreTransId Entry OperId Operation  Value
/                             ---------- ----- ------ ---------  -----
PreTranslatorOperation Create          1    18      1 stripLead  6
PreTranslatorOperation Create          1    19      1 stripLead  6
PreTranslatorOperation Create          1    20      1 stripLead  6
PreTranslatorOperation Create          1    21      1 stripLead  6

 

Do I change the min on table to to 4 digits? Seems like I shouldn't, since it's not even hitting the pretranslator in this instance. I've stared at this thing for an hour now and can't figure out where I've gone wrong....