- Community Home
- >
- Networking
- >
- Legacy
- >
- IP Telephony - NBX
- >
- Messages do not update on LCD of 3103 Phones
Categories
Company
Local Language
Forums
Discussions
Forums
- Data Protection and Retention
- Entry Storage Systems
- Legacy
- Midrange and Enterprise Storage
- Storage Networking
- HPE Nimble Storage
Discussions
Discussions
Discussions
Forums
Forums
Discussions
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
- BladeSystem Infrastructure and Application Solutions
- Appliance Servers
- Alpha Servers
- BackOffice Products
- Internet Products
- HPE 9000 and HPE e3000 Servers
- Networking
- Netservers
- Secure OS Software for Linux
- Server Management (Insight Manager 7)
- Windows Server 2003
- Operating System - Tru64 Unix
- ProLiant Deployment and Provisioning
- Linux-Based Community / Regional
- Microsoft System Center Integration
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Community
Resources
Forums
Blogs
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО03-29-2011 12:04 PM
тАО03-29-2011 12:04 PM
Messages do not update on LCD of 3103 Phones
I have 3103 phones a total of 25. Since upgrading to 6.5.22p05, three of the 3103 phones will not update when they have a new message. The system is in SIP mode and using an IP Messaging server. I have rebooted both the NBX and the IP Messaging server. I have rebooted the phones also. The display is 3 Msgs 3 New; when you check the voicemail you have no messages. Also, the message indicator lamp is off when there are no messages. If you have one message, the message waiting indicator lamp will be on but the LCD displays 3 Msgs 3 New. Any ideas on how this can be resolved?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО03-29-2011 12:21 PM
тАО03-29-2011 12:21 PM
Re: Messages do not update on LCD of 3103 Phones
Well this is a good one . The NBX sends System states and Status mesaages across the network . In the stats Msg's I beleive is the display info . we would need to see a network trace and review the messages to see if the NBX is sending out the updates correctly . Unless something changed on your network , ther eis no reason for this to stop working . Did you notice anything else stop working ? time updates ? etc .
A network trace can tell us .
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО03-29-2011 12:25 PM
тАО03-29-2011 12:25 PM
Re: Messages do not update on LCD of 3103 Phones
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО03-29-2011 12:34 PM - edited тАО03-29-2011 12:36 PM
тАО03-29-2011 12:34 PM - edited тАО03-29-2011 12:36 PM
Re: Messages do not update on LCD of 3103 Phones
Before we go to the next step , I 'll find out if the P05 patch had anything to do with it . But i think we still may need a case open .
Are these tels and the NBX all in the same subnet ?
layer 2 or Layer 3 tels or both ?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО03-29-2011 12:42 PM
тАО03-29-2011 12:42 PM
Re: Messages do not update on LCD of 3103 Phones
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО03-29-2011 12:46 PM
тАО03-29-2011 12:46 PM
Re: Messages do not update on LCD of 3103 Phones
OK
No issues known so we need a trace and a case Mike .