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Multiple Outbound Caller ID nbx 100 PRI

JacksonW3
Advisor

Multiple Outbound Caller ID nbx 100 PRI

I have an nbx 100 with PRI which currently shows 2 different outbound caller id.  Would like to add a Third.  Extensions are 1xxx and 4xxx.  I use the 8 pool & 9.  Any thoughts if this is possible?  If so please show the entries built into the dial plan.  Thanks!

5 REPLIES
merlin215
Valued Contributor

Re: Multiple Outbound Caller ID nbx 100 PRI

The only way to accomplish that is to create another trunk group ( extension list and route calls out of that ) . I have not heard of anyone doing 3 groups , only 2 as it cuts down on your available PRI channels . 

 

You should have 2 routes in your system now as we use them for 911 purposes 

 

First trunk group has an assigned pretranslator and the 2nd trunk group has another pretranslator assigned for out bound caller id for 911 calls

 

1 May be the business main number and the 2nd one may be for caller id ( 10 digit number of the telephone )

 

This is a usual scenerio that we see a lot of .  . 

JacksonW3
Advisor

Re: Multiple Outbound Caller ID nbx 100 PRI

Thank you for the information.
merlin215
Valued Contributor

Re: Multiple Outbound Caller ID nbx 100 PRI

Sorry it could not have been better news .  

A few years ago we tried to get Engineering to fix / add this as a feature as well . Unfortuantely we could not . 

JacksonW3
Advisor

Re: Multiple Outbound Caller ID nbx 100 PRI

Sorry to see the NBX go away but everything has a lifespan. Hoped 3Com might sell it off but that probably didn't make any business sense .

merlin215
Valued Contributor

Re: Multiple Outbound Caller ID nbx 100 PRI

No , I agree as we were all disappointed . I have loved the NBX over the years , but  others decided it was time to go .