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NBX 100 R6049 Holiday Greetings, Wont Play?

LaneComm
Occasional Advisor

NBX 100 R6049 Holiday Greetings, Wont Play?

We have holiday greetings set up for Memorial Day, 4th of July etc. in our AA - TD Greetings. The problem is when I select a greeting - for example memorial day and I tell it to play on Time of Day and Date Range for a certain exisiting AA it will not play - it reverts to the standard day greeting.



What am I doing wrong?



!>511 this is the AA extension AFTER I modified the day/time what do the !> characters mean?





3 REPLIES
sandboxbrett
Advisor

Re: NBX 100 R6049 Holiday Greetings, Wont Play?

The !> next to an AA means that AA has been modified and needs to be activated for the modifications to be applied. Click the check box next to the AA then click the Activate button above.



Until activated the AA will continue functioning per it's configuration prior to the modification. In fact, I have found that symbol will occasionally pop up even if you have made no real changes. Simply clicking on certain items in the AA configuration will trigger the need to Activate it.





LaneComm
Occasional Advisor

Re: NBX 100 R6049 Holiday Greetings, Wont Play?

Thank you - I will try that.

LaneComm
Occasional Advisor

Re: NBX 100 R6049 Holiday Greetings, Wont Play?

Thank you SandBoxBrett - that worked, I appreciatte the quick response and solution!