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NBX 100 "Glare" issue

491techdir
Occasional Visitor

NBX 100 "Glare" issue

We recently moved to a circuit provider.  We are experiencing many inbound circuit busy calls.  I was informed from our provider that we are experiencing "glare" on the circuit.

 

Can anyone PLEASE help me figure out how to trouble-shoot this and fix the problem on our NBX 100 and our dial plan.  I am a novice when it comes to this system.

 

Thanks for the help!

1 REPLY
Justin_Goldberg
Valued Contributor

Re: NBX 100 "Glare" issue

try seeing if the carrier will ascend the channels instead of descending in inbound calls.