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03-08-2012 06:31 PM
03-08-2012 06:31 PM
NBX 100 "Glare" issue
We recently moved to a circuit provider. We are experiencing many inbound circuit busy calls. I was informed from our provider that we are experiencing "glare" on the circuit.
Can anyone PLEASE help me figure out how to trouble-shoot this and fix the problem on our NBX 100 and our dial plan. I am a novice when it comes to this system.
Thanks for the help!
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04-06-2012 11:15 AM
04-06-2012 11:15 AM
Re: NBX 100 "Glare" issue
try seeing if the carrier will ascend the channels instead of descending in inbound calls.