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05-24-2010 03:34 PM
05-24-2010 03:34 PM
NBX Call Detailed Reports 6_0_22 Password
Can't retrieve data from the NBX... What's up with this?
Stuff: NBX V5000 R6_0_63; CDR 6_0_22; Windows 7, IE 8 installed.
I reset my password for admin and general and acd call reporting to the same passwords (8digits). After cofiguring the CDR Software when I attempt to retrieve data I get "Unable to connect to NBX Server (10.0.0.11), Invalid username or password reported by server"
I got this from the NBossLog
0524:151718:0269 CDR E BillingServer::lPrepareCommonDataBuffer - Invalid duration: answer 0x4bfaecde end 0x4bfaecd9
What am I doing wrong or what can I do to get this to rock and roll?
Nick
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05-25-2010 06:44 AM
05-25-2010 06:44 AM
Re: NBX Call Detailed Reports 6_0_22 Password
Install CDR 6.0.18. that is the version that is supported with NBX 6.0.x. You will still have to have the admin and billing password the same.
CDR 6.0.22 runs with NBX 6.5.x since some changes in the NBX to fix issues with CDR.
let us know !
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01-19-2011 07:23 AM
01-19-2011 07:23 AM
Re: NBX Call Detailed Reports 6_0_22 Password
I have a similar issue, but in my case, all I get is a timeout when logging into the NBX, Call reporting 6.00.14) NBX software version , net set 6.00.63, the passwords and everything else are correct. If there is a higher version of the software available, where can we retrieve it from
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01-19-2011 12:39 PM
01-19-2011 12:39 PM
Re: NBX Call Detailed Reports 6_0_22 Password
When setting your pwd , I always like to set the admin password and the cdr pwd to 8 zero's to test with .
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01-20-2011 03:42 AM
01-20-2011 03:42 AM
Re: NBX Call Detailed Reports 6_0_22 Password
My passwords are already set to that
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01-20-2011 10:52 AM
01-20-2011 10:52 AM
Re: NBX Call Detailed Reports 6_0_22 Password
Try this and see if it works by using the IP address of the NBX where it says " youripaddress " .
http://youripaddress/htfs0/billing.txt?billing,00000000,2000,1,1
If it fails then it looks like your password may be the issue ...