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NBX Lockup

cville_tech
Occasional Contributor

NBX Lockup

 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



i have a NBX V3000 with Epic that has crashed twice recently and i see a lot of the following log entries on the date and time of the crash which i have never seen before. could anyone shed some light as to the root cause of these entries and if like i think it is the cause of the crash.



 



 





DIL E CCMServer: Could not spawn CCMReader Task                                                                          



IMAP           E Fatal error user=uid237 host=180.85.132.3 mbx=???: Out of free storage                  



IMAP           E IMAP toolkit crash: Out of free storage 



VoiceMail0     W mbox_login: uid237: select failed



DIL            W processNIPCommonSlaveStatus: malloc() failed. Message dropped.                                            





 



4 REPLIES
cville_tech
Occasional Contributor

Re: NBX Lockup

 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



 



i have a NBX V3000 with Epic that has crashed twice recently and i see a lot of the following log entries on the date and time of the crash which i have never seen before. could anyone shed some light as to the root cause of these entries and if like i think it is the cause of the crash.



 



 





DIL E CCMServer: Could not spawn CCMReader Task                                                                          



IMAP           E Fatal error user=uid237 host=180.85.132.3 mbx=???: Out of free storage                  



IMAP           E IMAP toolkit crash: Out of free storage 



VoiceMail0     W mbox_login: uid237: select failed



DIL            W processNIPCommonSlaveStatus: malloc() failed. Message dropped.                                            





 



bosoxfan_1
Super Advisor

Re: NBX Lockup

The "IMAP Toolkit Crash" usually indicates that a user has set up IMAP on his/her PC incorrectly and is using the NBX as a mailserver.



cville_tech
Occasional Contributor

Re: NBX Lockup

they are on 6.0.63. thanks i will check this out, if it was setup i did not know about it. so you think its on the user side PC



merlin_1
Super Advisor

Re: NBX Lockup

It could be anywhere as the IMAP crash is the result and not the cause . Something is causing issues on IMAP .



I think your are right to review the rest of the set up , maybe a network trace as well . This way you may be able to ID the source of the issue .