IP Telephony - NBX
cancel
Showing results for 
Search instead for 
Did you mean: 

NBX WAV PROBLEMS

wmezameza
Occasional Visitor

NBX WAV PROBLEMS

I have some problems to import a wav file. I converted a mp3 file to wav and when I import the wav file NBX system doesn't accept. I have checked the file format (ADPCM, 8 kHz, 4 bits), but still the system does not accept it. Maybe someone can recommend a converter software wav files.

Best regards.





3 REPLIES
merlin_1
Super Advisor

Re: NBX WAV PROBLEMS

What version of code ?



If 6.5.22 , is it SIP mode ?



8K 4 Bit should work , whats your error message ?



wmezameza
Occasional Visitor

Re: NBX WAV PROBLEMS

What version of code ?



It's 5.0.31



8K 4 Bit should work , whats your error message ?



"The NBX system was not able to use the file you specified. See Help for more information."



I hope you can help me.



Best Regards.



merlin_1
Super Advisor

Re: NBX WAV PROBLEMS

Sounds like something corrupted . Is it only the one new file or all new files ?  Unfortunately R5.0.31 code is an older code .  The conversion should be to adpcm 8k 4  bit  . There are tons of conversion software for Mocrosoft to others . try to Google a free version .