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тАО11-13-2009 04:15 PM
тАО11-13-2009 04:15 PM
NBX inbound calls rejected with SIP Trunking
We can make outbound calls, but all inbound calls are rejected. Our firewalls shows the inbound calls arriving.
Firewall logs:
UTC 11/13/2009 22:13:51.672 Debug VOIP SIP Response 10.189.190.190, 5060, X5:V190 10.20.25.69, 5060, X1 SIP INVITE (404 Not Found) (94443686@10.20.25.69 to 94767893@10.189.190.190:5060)
2 UTC 11/13/2009 22:13:51.608 Debug VOIP VoIP 10.189.190.190:5060 (SIP) 94767893@10.189.190.190:5060 Endpoint added
3 UTC 11/13/2009 22:13:51.608 Debug VOIP VoIP 10.189.190.190:5060 (SIP) 94767893@10.189.190.190:5060 Endpoint removed
What changes do I need in the dial plan to get inbound calling to work?
Ideally, I'd like to send inbound calls to our main Auto Attendant ext "500" during open hours and to an after hours auto attendant "505" when closed.
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тАО11-16-2009 02:31 PM
тАО11-16-2009 02:31 PM
Re: NBX inbound calls rejected with SIP Trunking
That should do it !
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тАО11-16-2009 10:01 PM
тАО11-16-2009 10:01 PM
Re: NBX inbound calls rejected with SIP Trunking
I have done so already, and it does not work.
Highlights from dialplan:
PreTranslator Create 3 SIP Inbound
/ PreTransId Entry Digits
/ ---------- ----- ------
PreTranslatorEntry Create 3 1 94767891
/ PreTransId Entry OperId Operation Value
/ ---------- ----- ------ --------- -----
PreTranslatorOperation Create 1 1 1 stripLead 1
PreTranslatorOperation Create 1 2 1 stripLead 1
PreTranslatorOperation Create 1 3 1 stripLead 1
PreTranslatorOperation Create 1 4 1 stripLead 1
PreTranslatorOperation Create 1 5 1 stripLead 1
PreTranslatorOperation Create 1 6 1 stripLead 1
PreTranslatorOperation Create 1 7 1 stripLead 1
PreTranslatorOperation Create 1 8 1 stripLead 1
PreTranslatorOperation Create 1 9 1 stripLead 1
PreTranslatorOperation Create 1 10 1 stripLead 1
PreTranslatorOperation Create 3 1 1 replace 500
/ End of configuration
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тАО11-17-2009 06:53 AM
тАО11-17-2009 06:53 AM
Re: NBX inbound calls rejected with SIP Trunking
Look at the NBossLog after making a call and look for a "router" error.. that should help troubleshoot.
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тАО11-17-2009 07:02 AM
тАО11-17-2009 07:02 AM
Re: NBX inbound calls rejected with SIP Trunking
Just a note that NBX does not support direct connection to SIP trunk provider.. SIP trunking to another NBX or to a VCX.
with that said, I did notice in your pretranslator that the number coming in is 9476893 and you have in the pretranslator 9476891.
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тАО11-17-2009 03:02 PM
тАО11-17-2009 03:02 PM
Re: NBX inbound calls rejected with SIP Trunking
Yes, 94767891 is out main number and that is temp diverted to our analogue fax line. The call step line is 94767893 and I hand amended my posting (but only amended 1 line of it by mistake...) my actual dialplan is correct.
The SIP endpoint (ext 755 in our case) is using the correct pretranslator (as set in Netset)
You said:
"NBX doesn't support direct connection to a SIP trunk provider..."
I hope that's not the case!