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NBXTSP TAPI service for Windows 7 64 bit

crbroyles
Occasional Visitor

NBXTSP TAPI service for Windows 7 64 bit

I am having problems getting the NBXTSP TAPI servise to install on my Windows 7 64 bit system.  When I try to install it, I get a message box that says I must install it manually, but when I follow the instructions for manual insalling, the NBX TAPI protocal is not in the add list.  Any ideas?



 



7 REPLIES
merlin_1
Super Advisor

Re: NBXTSP TAPI service for Windows 7 64 bit

Unfortunately 64 bit not suppoerted . Only 32 bit applications .....



bosoxfan_1
Super Advisor

Re: NBXTSP TAPI service for Windows 7 64 bit

Some people have had luck installing TSP in 32-bit compatability mode.. try that.



duschmol
Occasional Contributor

Re: NBXTSP TAPI service for Windows 7 64 bit

Hello,



I try, but it doesn't work !!!



Someone has a solution ?



Thks



merlin_1
Super Advisor

Re: NBXTSP TAPI service for Windows 7 64 bit

Need more information than that



 



what app are you using ?



what version of nbx Code ?



What version of tapi ?



what version of wav ?



what is  failing ?



duschmol
Occasional Contributor

Re: NBXTSP TAPI service for Windows 7 64 bit

NBX 100



Version 4.3.13



Tapi



tsp 6.0.10



Windows 7 pro 64bit



When I try to install it, I get a message box that says I must install it manually, but when I follow the instructions for manual insalling, the NBX TAPI protocal is not in the add list.



 



merlin_1
Super Advisor

Re: NBXTSP TAPI service for Windows 7 64 bit

 NBX TSP is code related , meaning that 6.0 code only works with NBX 6.0 code . R6.0.63 NBX code would work with NBX R6.0.13 TSP code .



R4.3.13 code is a very old code and not even supported anymore .The NBX Must either be upgraded or downgraded to the correct versions you are running , R4.3 code requitres R4.3 tapi components .



 In any event , Windows 7.0 and 64 bit is NOT supported



 



rolfgg
Occasional Collector

Re: NBXTSP TAPI service for Windows 7 64 bit

I have the same problem, with these differences.

 

I have an NBX3000 V 6.0.5

Downloaded NBXDCA_R6_0_6.exe

Installed that but failed on TAPI

Downloaded NBXTSP_R6_0_13.exe

Installed and installation finished including downloading directory from NBX

 

It suggests to: in Contraol Panel under Telephone to add the NBX TAPI, but it is not showing as an option.

 

Even tried started Telephony service in services but that did not help either.

 

Thanks,

 

Rolf