IP Telephony - NBX
cancel
Showing results for 
Search instead for 
Did you mean: 

NBXv3000a Reboots every 24 hours

cvoncoll
Occasional Visitor

NBXv3000a Reboots every 24 hours

Every morning for the past 3 days @ 7:58 my phone system reboots. Currently running 5.0.25. I tried upgrading to 6.5.18 last week and then to 6.5.20 and was getting daily random reboots. Rolling back the software to 5.0.25 has not helped.



The logs provide no information as to why this is occuring though they log the reboot process itself.



memory is not an issue as I have 537,475,868 free and this remains true up until the reboot.



Any help or advice is welcome.
3 REPLIES
merlin_1
Super Advisor

Re: NBXv3000a Reboots every 24 hours

I assume you went from 5.0 to 6.0 then to 6.5 ?



Rebooting could be caused by a couple events like power supplies / UPS units ,running out of memory or memory errors . So the NBoss logs or the Admin logs show no events at the time of the reboot ?



Is there a UPS unit on it ? Check the status of that

Does the reboot occur at the same time every nite or is it different ?



What type of system ? V3000 ?



You have a little more than 512 meg available so I agree it is not runing out of Memory .

cvoncoll
Occasional Visitor

Re: NBXv3000a Reboots every 24 hours

I just found the issue. UPS not indicating Batteries need replacement.



Thanks for your quick response!

merlin_1
Super Advisor

Re: NBXv3000a Reboots every 24 hours

You are very welcome .



Glad it was something simple .

This message was edited by merlin on 8-31-09 @ 8:07 AM