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One Voicemail for two phones?

danieldunn10
Occasional Advisor

One Voicemail for two phones?

Hi, we have a user who has two telephones with different extensions (as he has an office in two different buildings).



Is there a way that he can have one voicemail inbox, that both phones point to? 



Thanks alot



3 REPLIES
merlin_1
Super Advisor

Re: One Voicemail for two phones?

Unfortuantely thats a tough one with no easy solution . One way to do it is to create a phantom mailbox , and use this as a primary mailbox for both tels .  Put a MWR button for the mailobx on both tels and have fwding go to this mailbox . So ext 1000 and 1001 will fwd vmail calls to phantom mbox 2000 . Ringing is an issue as when you fwd , it will ring 4 X again to go to the mbox 2000 so shorten the rings to like 2 rings on fwding form 1000 & 1001 .



 



gets a little clugey but works ....



danieldunn10
Occasional Advisor

Re: One Voicemail for two phones?

thanks for that suggestion. Would it show up how many new and saved messages there are stored?



merlin_1
Super Advisor

Re: One Voicemail for two phones?

yes as when you view your mailbox you will be veiwing the phantom mailbox .