IP Telephony - NBX
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Option for Departments

danieldunn10
Occasional Advisor

Option for Departments

Hi, is it possible to set our NBX V5000 up so that when someone calls the main number, it can say "press 1 for sales, 2 for accounts, 3 for HR..." and then re-directs them based on the number they press?



Thanks!



2 REPLIES
merlin_1
Super Advisor

Re: Option for Departments

Absolutely



Use an Auto Attendant for that purpose .



 



Create an AA



record a greeting



Set up the Menu tree



Don't forget to activate the AA



 



All NBX cversions are capable of Auto Attendants . Use our web site Knowledgebase for more detailed instructions .



 



danieldunn10
Occasional Advisor

Re: Option for Departments

Thanks this is just what I was looking for!