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IP Telephony - NBX
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Phones deployed on multiple VLAN's not registering

MroseMTSC
Visitor

Phones deployed on multiple VLAN's not registering

I originally posted this on the wrong forume.

Ed,

 

I am having the same issue with one of my customers. I AM using VLAN's. I see where the DHCP is getting leased by the server, but the phone is not taking it.

 

NBX is on VLAN 100 with a 10.100.1.2 address, and the 3102's are on seperate subnets. This problem didnt happen to me until the customer moved a phone from one subnet to another. Then I had him move it back to the original subnet, and it still wouldnt work (same port and everything on the switch).

 

Does the phone not release the addres internally or something? Here is the error from the status tab on the NBX

Time Last Seen:

 

Never

     

Error Count:

 

-1

     

Error Code:

 

0xFFFF

     

Performance Data:

 

0000 0000 0000 0000 3C59
2A03 D0FC B500 58BA 8D03
FFFF FFFF FFFF FFFF A828
6200 54D1 9603 A828 6200
FFFF FFFF FFFF FFFF FFFF
FFFF A828 6200 0000 0000
0000 0000

     

Debug Data:

 

A828 6200 C865 8E03 FFFF
FFFF A828 6200 0000 0000
A828 6200 0000 0000 0000
0000

     

Actor Data:

 

State:Active;Msg:endSession;Po
rt(Id):smileytongue:DeviceToSession(0);

1 REPLY
merlin215
Valued Contributor

Re: Phones deployed on multiple VLAN's not registering

Not enough info to get to your issue .

 

is this a static tel or are you using dhcp ? 

what subnets are you trying to access ? 

what happens when you statically assign a tel ? 

what happens when you move the tel to another subnet ? DHCP ? static ? 

Did you do a network trace ?