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Refresh directory

guschan
Occasional Visitor

Refresh directory

I have an NBX100 and I am trying to update the directory on the phones. I have updated the directory on the administrator system, but does not update the directory on the phones. The directory on the phones does not look like the one on the server. I am using 3com phones as well. Any help would be greatly appreciated.

5 REPLIES
bosoxfan_1
Super Advisor

Re: Refresh directory

hi

You don't mention what version of software you are running. This was a bug and was fixed in 6.0.33 or higher.. are you running software lower than 6.0.33?

guschan
Occasional Visitor

Re: Refresh directory

I am running R6_0_44.

merlin_1
Super Advisor

Re: Refresh directory

Upgrade to 6.0.63 to be on the latest software but you may have to reboot the NBX to refresh the directories .

guschan
Occasional Visitor

Re: Refresh directory

Do I have to reboot the phone system every time the directory needs to be refreshed? Thanks in advance

merlin_1
Super Advisor

Re: Refresh directory

You should not have to but in the older NBX 100 systems sometimes the updates never get written to the location until a reboot . It was a bug in older codes not exactly sure , but the NBX 100 is limited in memory and resources as well . I would try to run R6.0.63 code and retest .